Will Grayson Email & Phone Number

United States

Providing technical support to end-users.Troubleshooting hardware and software issues.Responding to and resolving help desk tickets in a timely manner.Installing, configuring, and maintaining computer systems and peripherals.Assisting with network-related tasks.Collaborating with other IT professionals to solve complex issues.Conducting system upgrades and software installations.Educating users on IT policies and best practices.Implementing security measures to safeguard information.Documenting and maintaining accurate records of support activities.

21255 Califa St. Woodland Hills Ca 91367

Oversaw daily operations by setting clear team goals, delegating tasks and creating an inspiring team environment.Identified training needs and provided coaching, for both individuals and team as a whole. Used critical thinking to break down problems, evaluate solutions and make informed decisions.Conducted regular reviews of existing processes and made improvements to, or created procedures in response to organizational, technical, or administrative change. Accurate processing of all incoming and outgoing documents, ensuring we operate within established SLA's.Created and led team meeting for sissemination of new information.Created weekly and monthly operational reminders to maintain a less than 2% margin of error for our department. Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.

Calabasas, California, United States

Quickly and accurately served specific meals to patients with special dietary needs.Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.Prepared and expedited food orders to support waitstaff and other team members.Patiently and compassionately assisted patients requiring assistance eating meals.Clearly communicated with team through strong oral and written skills.Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness..Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest..Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Sherman Oaks, California

Provided support for Logistical Task Force both in Asaka and Tokyo for joint JSDF (Japanese Self-Defense Force) and U.S. Armed Forces for which I received an Army Achievement Medal and personal letter from Commander.Assigned to Movement Control Battalion after completion of basic training and MOS training.Maintain individual standards of appearance and physical fitness and readiness.Maintain 100% accountability of all assigned equipment.Obey awful orders of NCOs and officers appointed over me.Provide those appointed under me with the best degree of leadership.Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.Used coordination and planning skills to achieve results according to schedule.Identified issues, analyzed information and provided solutions to problems.