Will Hammond Email & Phone Number

• As a Team Leader at Domestic and General, I am responsible for leading and managing a team to achieve sales targets and provide excellent customer service. In this role, I:
• Provide leadership and guidance to a team of sales advisors, motivating them to achieve their targets and deliver exceptional customer service.
• Monitor and assess team performance, providing coaching and feedback to drive improvement.
• Collaborate with other departments to ensure smooth operations and resolve any customer issues or concerns.
• Conduct regular team meetings to communicate goals, objectives, and performance expectations.
• Implement sales strategies and initiatives to drive revenue growth and meet business objectives.

• As a Lead Agent at Domestic and General, I played a key role in supporting the team and ensuring smooth operations. In this role, I:
• Assisted the Team Leader in managing and coordinating the activities of the sales team.
• Provided support and guidance to sales advisors, assisting with complex customer inquiries and resolving escalated issues.
• Monitored team performance and provided feedback to drive improvement.
• Collaborated with other departments to ensure excellent customer service and resolve any issues or concerns.
• Assisted with training and development of new hires, ensuring they were equipped with the necessary skills and knowledge.

Nottingham, Nottinghamshire, United Kingdom

• As an Outbound Sales Advisor at Domestic and General, I was responsible for generating sales by converting leads into sales. In this role, I:
• Engaged with potential customers over the phone, promoting products and services and persuading them to make a purchase.
• Identified customer needs and tailored sales pitches to match their requirements.
• Handled objections and concerns, addressing them in a professional and persuasive manner.
• Met and exceeded sales targets on a consistent basis, contributing to the overall success of the team.
• Provided excellent customer service, ensuring a positive experience for every customer.

Nottingham, United Kingdom

Nottingham, United Kingdom

As a Sales and Marketing Executive, I answer all incoming calls and deal with clients' enquiries and orders. I must take precise and accurate notes; listening tentatively to our customers needs to determine what solution would be most appropriate for their needs.Answering all inbound calls means I sometimes have to deal with customer complaints and it is.

Nottingham, United Kingdom

I secured employment as a freelance writer for squawka upon graduating from university. Writing breaking news articles (typically between 300-500 words.)During my training period, I learnt the fundamentals of story composition whilst using my previous experience (gained through my History Degree) to articulately cover current stories. Check out my articles.

Milton Keynes, United Kingdom

Paid Summer work at The National Museum of Computing, where I had previously volunteered for my University Course.This was a great experience where I held the responsibility of programming Pepper the robot (see video below) and helped to educate visitor.

Nottingham, United Kingdom

Outbound telesales for windows and doors. It wasn't pretty, but I learnt how to sell.

History Ba, Histoy

Activities and Societies: Various bands Gym I studied History at Nottingham Trent University for three years.

A Level, History