Will Harrison Email & Phone Number

Collierville, Tennessee, United States

• Manage FedEx Customized Freight and Air Expedite Network product portfolio ($227 million business)• Manage current state-run business including product plan creation, quarterly business reviews and leading regular core team meetings • Contributed to the enhancement to our customer’s experience through product alignment, realizing efficiencies leading up to obtaining network recognition through process improvements and accelerating revenue growth for the portfolio• Contributed to the enhancement to our Sale’s experience through the creation of simplified processes that include the ability of 9D account creation, full sales revenue recognition and traditional sales compensation through implementation of a simplified pricing process via the use of ePRS • Implemented simplified end-state Time Critical portfolio of FedEx Customized Freight by reducing the amount of product variations by 25-50% through regional expansions of FedEx Customized Freight merged product by utilizing simplified pricing and invoicing approaches• General oversight of FedEx Customized Freight merged product (combining FedEx Customized Freight and Air Expedite Network into one, simplified service offering), refinement, iterations, rollout, and product decisions

Arlington, Tn

• Managed Evolution® Medial-Pivot Knees & Evolution® Revision Knees ($120 million business/1,788 SKU’s)• Lead Product Manager for Evolution® Medial-Pivot Knee & Evolution® Revision training events, tradeshows, cadaver lab training • Created New Business Cases and presented to Executive level teams for new product launches to demonstrate NPV for each product• Created new product forecasts to supply to PLM team for limited market releases and full commercial launches• Worked cross-functionally with R&D, Clinical, Regulatory, & Quality for product, surgical technique and instrument launches• Led training for surgeons, sales reps and distributors on the Evolution® Revision Knee system • Developed Sales & Clinical Training tools, sales sheets, product brochures and Evolution® Revision Knee pre-operative and intra-operative Case Prep package to facilitate efficiencies in case preparation and OR effectiveness• Communicated with sales reps and surgeons in the field to identify target markets and assist in the penetration and training in those markets to drive business• Managed entire knee franchise for product optimization and lifecycle management for product portfolio

Cordova, Tennessee

Cordova, Tn

• Managed (5) direct employees in quality, productivity, timecards, mid-year/year-end reviews• Managed training and qualification of all employees on current standards and procedures• Managed cross-functional teams’ quality in process work-flow to assist in the reduction of complaints • Planned, developed, and provided training and staff development programs, using effective methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops• Developed and organized training manuals, multimedia visual aids, and other educational materials• Directly collaborated with Project Managers in the development and implementation for a new software that decreases process case times of 40%• Led activities directly related to making medical devices or providing services for those devices• Led (4) week training and qualification course for segmentation and geomagic processes in Noida, India• Ran daily WIP reports to inform upper management of the workload in each process as well as the fiscal week demand of all cases• Ran daily reports to track and report on the quality of 21 employees in the segmentation process of Visionaire• Subject Matter Expert (SME) in Mask, Mimics Medical, and Geomagic processes and procedures

Cordova, Tennessee

• Planned, developed, and provided training and staff development programs, using effective methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops• Developed and organized training manuals, multimedia visual aids, and other educational materials• Led activities directly related to making medical devices or providing services for those devices• Managed training and qualification of all employees on current standards and procedures• Ran daily WIP reports to inform upper management of the workload in each process as well as the fiscal week demand of all cases.• Subject Matter Expert (SME) in segmentation and Geomagic processes and procedures

Greater Memphis Area

• Managed team of (15) Drafters & Designers from February 2012-February 2013• Trained over 90 drafters, designers, managers, marketing personnel, MRI Technologists, and engineers in bone model creation and manipulation directly related to VISIONAIRE cutting guides• Reported daily metrics, inefficiencies, and discrepancies to superiors to gauge quality, productivity, and time management through reports created in Excel• Supported VNR 2.0 Software Development and Testing for Regulatory Filings, saving Smith & Nephew $60K• Led training in bone model creation and manipulation for global VISIONAIRE employees• Voluntarily led process and procedural training for all employees for 2.5 years before being designated as SME and lead training coordinator• Created formal work instructions and standards on bone model creation and manipulation which were approved and logged into Matrix

Greater Memphis Area

• Lead 5S lean process implementation in Reconstruction• Managed training of all employees on 5S in Reconstruction and Trauma departments• Select the appropriate tools, machines, and materials to be used in preparation of machinery work• Machine parts to specifications, using machine tools, such as lathes, milling machines, shapers, or grinders

Greater Memphis Area

• Managed LEGION TKS & LEGION Revision Knees ($700 million top line business/3,372 SKU’s)• Directed Ortho Franchise product phaseout documentation MDR & CE marking processes• Managed Portfolio Optimization Process for knee franchise for global phaseouts in inventory and life cycle management (23,743 SKU reduction)• Developed Sales and Clinical training tools, sales sheets, product brochures, and marketing collaterals • Lead LEGION TKS & LEGION Revision demonstrations for surgeons/sales reps for Visiting Surgeon Program• Lead LEGION TKS, LEGION Revision, VISIONAIRE, and FASTPAK sales training for new sales rep training• Collaborated with new distribution vendors to introduce new products for sales/event training• Communicated with sales reps and surgeons in the field to identify target markets and assist in the penetration and training in those markets to drive business• Drove brand awareness in our cement and cement accessories to target markets ($12 million top line business)• Supported daily business strategies for global sales, backorders, supply/demand through weekly sales calls and integrating supply/demand needs for global markets.• Lead Product Manager for LEGION TKS & LEGION Revision training events, tradeshows, cadaver lab training

Barksdale Afb, La/Hill Afb, Ut

• Held rank of Staff Sergeant from 2007-2011 (NCO)• Awarded Air Reserve Technician of the Quarter in 2009 for superior leadership in the maintenance squadron• Awarded Air Reserve Technician of the Year in 2009 for superior leadership and management in the maintenance squadron• Operation Iraqi Freedom Veteran: Deployed to Balad, Iraq in 2009 to manage the manufacturing and repair of mission critical components in support of fighter jets and other tactical armaments• Managed multiple projects to be completed for aircraft inspection and repair • Managed training and qualification of new Airmen in machining and welding processes and procedures• Designated NCOIC (non-commissioned officer in charge) for multiple "drill" weekends• Managed compliance procedures to ensure all equipment met government standards• Managed tool inventory program (TAZ) to ensure all tools and equipment were accounted for

Bachelor Of Science (Bs), Business Administration/Healthcare Management, 3.92 Gpa

Activities and Societies: Dean's List for (6) consecutive semesterGraduated summa cum laude with a 3.92/4.00 cummulative GPA

Associates Of Applied Science, Tool & Die Technology, 3.64

Activities and Societies: Phi Theta Kappa National Dean's ListTool & Die Technology

Associate Of Applied Science, Metal Working & Fabrication, 3.5

Activities and Societies: Air Force ROTCMajored in Metal Working.