Will has over 14 years of experience identifying and leading businesses through complex change programmes both internally and externally to deliver tangible, measurable benefits. He has an exceptional ability to engage and lead multi-disciplinary teams, turning a core strategic vision into reality and is passionate about developing individuals to meet their full potential and deliver outstanding outcomes for the business.His personal expertise includes organizational process improvement and driving business transformation across all company levels. During his tenure at BT, he has been responsible for identifying and delivering cost transformation programmes with over £40m in annualised savings, managing the operational transition of two multi-million M&A deals and supported sales to increase ICV by a projected £15m.Prior to BT, he worked as a management consultant and business strategist for Newton Europe, where he was responsible for the design and delivery of operational improvement initiatives across the UK’s National Health Service, generating 10 - 20% cost efficiency improvement on every assignment.Will holds a Master's in Civil Engineering from Cardiff University (1st Class Hons) along with Six Sigma Green Belt accreditation.