Will Heffernan Email & Phone Number

Winchester, Massachusetts, United States

Los Angeles, Ca, Us

ECHO is your go-to hub for all things entertainment, delivering the latest in film, TV, and music. As co-founder, I wear many hats, from crafting engaging articles and hosting our weekly podcast to orchestrating dynamic photo shoots. I manage our editorial calendar, handle our social media presence, and foster relationships with top PR and Entertainment agencies like Warner Media, Atlantic Records, Netflix, Hulu, and more. At ECHO, we're the pulse of entertainment, bringing you the hottest news and exclusive content in one exciting place. Join us for an immersive entertainment experience like no other!

Winterville, Nc, Us

Conduct research using Salesforce, Oracle, Power BI, and other internal tools to evaluate eligibility for pending registrations.Perform outbound verification calls to confirm provider identities and make informed decisions regarding case approvals or denials.Deliver inbound technical support to healthcare providers, ensuring efficient issue resolution and generating tickets for tracking and escalation.Assess the priority of reported client incidents and escalate them to the appropriate team as necessary.Provide regular status updates to the Support Manager to ensure alignment and transparency.

As a Front Desk Receptionist at West Mill Smiles Dental Practices, I played a vital role in ensuring the smooth operation of the dental office while delivering exceptional customer service. My responsibilities included warmly greeting and registering patients, assisting with forms, updating patient information, and providing clear information about office procedures. I efficiently managed patient appointments, maintained records, handled calls, and optimized scheduling by addressing cancellations and no-shows. Additionally, I coordinated referrals and lab work, contributing to the overall patient care experience and office efficiency. My role is essential in providing excellent patient service and ensuring the office runs seamlessly.

Nashville, Tn, Us

At Crowd Surf, a digital marketing agency representing high-profile clients, I played a multifaceted role. I conducted daily sweeps of social media and news platforms, monitoring clients such as Cardi B and the BLM Movement. In addition to reporting on social media and news mentions, I managed influencer activities during TikTok sweeps for Interscope Records, contributing to increased client visibility. I also played a vital role in the verification of clients on TikTok and strategically utilized hashtags to secure placements on the platform's discover page. For legacy clients, I conducted comprehensive research, documented milestones, and maintained organized records in Excel. My responsibilities also extended to social media syndication, social media video asset creation, and assisting in Graphic Design Requests coordination. I actively contributed to the Disney account via posting for Hollywood Records & Disney Music social media accounts, handling posting, copywriting, and interactions with UMG Catalog's social media page. Additionally, I created monthly social media reports for clients, providing valuable insights into our performance.

As a passionate contributor to the world of celebrity news, I crafted engaging articles that not only informed but also captivated readers. My role involved establishing seamless collaborations with publicists, and expertly securing exclusive interviews and coveted press passes that added an exciting edge to our content.

In my role at MOOD Magazine, I've had the privilege of interviewing celebrities like Olivia Rodrigo, Ava Max, Aly & AJ, Ross Lynch, Liza Koshy, and Gavin Leatherwood, providing insights into their captivating worlds. I've also played a vital part in curating photo shoots, talent booking, and contributing to MOOD Magazine's Instagram, @mood_magazine, with over 20,000 followers, by generating engaging content that resonates with our audience and attracts new enthusiasts.

Los Angeles, California, Us

I drafted press releases for clients such as Maddie Flood and Felix. I pitched to journalists for coverage and gathered a list of contacts to reach out to.

Worked as the front desk concierge making sure residents were properly taken care of as well as assuring guests were approved to go up to residents units before checking them in. I would also help with booking slot time for residents to use the gym, pool and reading room.

Oakland, California, Us

As a dynamic team member, I spearheaded impactful initiatives at Strategic LA that left a lasting imprint. My role involved crafting compelling press releases for esteemed clients such as HEMPZ and Spin Magazine, showcasing our ability to captivate audiences and secure media coverage. Beyond that, I harnessed the power of visual storytelling, expertly developing visually stunning and persuasive PowerPoints for high-profile events. My forte extended to nurturing valuable connections with influential social media personalities, strategically leveraging their reach and resonance for campaign success. Furthermore, I took charge of the agency's social media landscape, overseeing setup and meticulous maintenance of our digital presence, reinforcing our brand's identity, and amplifying our digital footprint.

London, Gb

I transcribed interviews and wrote articles on celebrity culture.

New York, Ny, Us

I wrote articles on musicians and concerts, interviewed artists and researched information for generating questions for my interviews.

Boston, Ma, Us

As the visionary curator of Suffolk's arts and entertainment section during my junior year, I embarked on an exhilarating journey that transcended traditional journalism. With a knack for securing exclusive interviews with musical luminaries such as Kelly Clarkson, Demi Lovato, Nick Jonas, and Shawn Mendes, I reshaped the narrative of our publication. Through immersive storytelling and captivating profiles, I transported our readers into the lives and minds of these high-profile musicians, making the arts & entertainment section a vibrant tapestry of inspiration and insight.

I organized the calendar for events, suggested local places and events for Snapchat takeovers, which also included having Charlie Puth and Emery Kelly taking over and took pictures for the Twitter feed that has over 500,000 followers.

Bachelor Of Science - Bs, Journalism

Bachelor'S Degree, Communication, General