Senior Customer Success Manager, Strategic Accounts
CurrentResponsible for managing the relationship of strategic enterprise accounts
Jan 2021 - Present
AeroLeads people directory · profile
Will Hess Email & Phone Number
Senior Customer Success Manager, Strategic Accounts at ZoomInfo
at
ZoomInfo
1 work email found
@zoominfo.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager, Strategic Accounts at ZoomInfo
Location
Greater Boston, United States
Who is Will Hess? Overview
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Quick answer
Will Hess is listed as Senior Customer Success Manager, Strategic Accounts at ZoomInfo at ZoomInfo, based in Greater Boston, United States. AeroLeads shows a work email signal at zoominfo.com and a matched LinkedIn profile for Will Hess.
Will Hess previously worked as Senior Customer Success Manager, Strategic Accounts at Zoominfo and Enterprise Customer Success Manager at Zoominfo. Will Hess holds Bachelor Of Science (B.S.), Business Administration And Economics, Emphasis In Marketing from University Of Wisconsin-River Falls.
Company email context
Email format at ZoomInfo
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{first}.{last}@zoominfo.com
86% confidence
AeroLeads found 1 current-domain work email signal for Will Hess. Compare company email patterns before reaching out.
Profile bio
About Will Hess
Experienced Customer Consultant with a demonstrated history of working in the SaaS industry. Strong support professional skilled in Sales, Account Management, Teamwork, Marketing, and Salesforce.com.
Current workplace
Will Hess's current company
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6 roles · 20 years
Will Hess work experience
A career timeline built from the work history available for this profile.
Enterprise Customer Success Manager
-Cross-functional leadership, Strategic Consulting, Product Management, Customer Experience -Building and delivering strategic project success -Lead Program Management or Customer Programs -Cross-functional projects with a large scope of responsibility -Deep understanding of strategic thinking and critical problem solving while also capable of driving hands-on leadership of program success
Feb 2019 - Dec 2020
Customer Success Executive
Mar 2018 - Feb 2019
Customer Success Manager
• Make strategic outbound calls to current customers to drive adoption, business value and client satisfaction with the ultimate goal of subscription renewal• Respond to inbound requests (emails & calls) from current customers in a programmatic coverage-based approach• Develop and maintain relationships with existing customers by providing guidance, assistance and necessary education to promote the value and benefits of the product to enable business success• Co-browse with our customers on-line to demonstrate how to adopt our solutions for business benefit• Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns• Achieve and exceed agreed Optimization targets monthly and quarterly on customer satisfaction, conversion and renewal• Collaborate with Acquisition and Retention Sales teams in the pursuit of excellent results and flawless execution
Oct 2015 - Feb 2018
Inside Sales Representative
As an industry leader in innovative, high performance network cabling solutions, Anixter provides enterprise cabling and security customers with best-in-class products.Enterprise Cabling Solutions Product Offering° Copper and fiber optic cabling° Racks, cabinets and cable management° Test equipment° Installation tools and supplies° Intelligent infrastructure management solutions (IIM)° Outside plant infrastructure° Voice and data networking° Wireless (LAN, IBW and point-to-point)° Power distribution and cooling solutions° AccessoriesSecurity Solutions° Access Control° Cabling Infrastructure° Cameras° Client Workstations & Display° Network Hardware° Recording & Management
Sep 2014 - Oct 2015
Sales And Warehouse Management
Fitness Distributing Inc
-Analyze inventory and replenish when needed-In charge of processing inventory, valued up too $50,000, for deliveries-Developed effective selling strategies in order to close sales with customers
2007 - 2014
~7 yrs
2 education records
Will Hess education
Bachelor Of Science (B.S.), Business Administration And Economics, Emphasis In Marketing
University Of Wisconsin-River Falls
Education record
Providence College
FAQ
Frequently asked questions about Will Hess
Quick answers generated from the profile data available on this page.
What company does Will Hess work for?
Will Hess works for ZoomInfo.
What is Will Hess's role at ZoomInfo?
Will Hess is listed as Senior Customer Success Manager, Strategic Accounts at ZoomInfo at ZoomInfo.
What is Will Hess's email address?
AeroLeads has found 1 work email signal at @zoominfo.com for Will Hess at ZoomInfo.
Where is Will Hess based?
Will Hess is based in Greater Boston, United States while working with ZoomInfo.
What companies has Will Hess worked for?
Will Hess has worked for Zoominfo, Tripadvisor, Anixter, and Fitness Distributing Inc.
How can I contact Will Hess?
You can use AeroLeads to view verified contact signals for Will Hess at ZoomInfo, including work email, phone, and LinkedIn data when available.
What schools did Will Hess attend?
Will Hess holds Bachelor Of Science (B.S.), Business Administration And Economics, Emphasis In Marketing from University Of Wisconsin-River Falls.
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