Project Manager for the deployment of the Zonar V4 telematics suite across the utility. Initial scope of 380 vehicles/heavy equipment at four facilities across Washington State. Ownership of the training process for managers, supervisors, crew chiefs, and equipment operators.Designed training material, lead training sessions for management on Zonar's admin platform, and provide hands-on training in the field for crew.Ownership of the installation process. Create+manage the project schedule, ensure deadlines are met, plan ahead for the unexpected. Supervise vendors installing new, or upgrading existing Zonar systems, in 416 vehicles across the utility. Manage the logistics of weekend installations on vehicles where downtime during the week is not an option. Perform QC inspections to ensure work is completed to SCL standards. Communication & PR.Manage relationships between SCL and three vendors + multiple internal departments. Write internal memos, updates, and information releases. Report out to stakeholders and leadership, hold Q+A sessions in forum. Educate/inform people leaders and employees, to improve perception and understanding of telematics within the organization.Finance.Budget tracking & planning, invoice organization and payment, shipment tracking, inventory of merchandise received. Management of inventory over course of project.Long-Term Planning.Planning ahead for future success of program after implementation. Continuation of training program, set up future installation process, and tracking installations across the rest of the fleet.Other Aspects. Vehicle upfit project management, fleetwide budget planning, fleet inventory evaluation of 700+ assets.

Oversaw daily operations of 38 CDL drivers on charter runs, multiple shuttle routes, and contract service. Daily Operations: Monitored on-time performance, DOT/FMCSA compliance, and provided assistance to drivers all through the Samsara telematics system. Served as the administrator of the system, and guided its installation and the transition to Samsara from a previous telematics supplier over five months.Business Development:Created proposals and bids for scholastic, corporate, and collegiate long-term contracts.HR/Driver Management:Assisted payroll coordinator and President in the management of payroll by auditing timesheets and hours of service, documenting accidents/incidents, creating & maintaining personnel files in accordance with DOT regulations, and providing disciplinary action to drivers when necessary for policy violations.Troubleshooted issues with drivers, pickup/dropoff locations, and with vehicles, and problem-solved logistics to prevent the client from experiencing delays.Owned the training and on-boarding process for all new hires. Set up accounts on Samsara, taught new hires how to use the system, and provided ongoing training for existing drivers adapting to the new system.Maintenance Management:Compiled preventative maintenance schedules for a fleet of 40 vehicles, ranging from 56-passenger Van Hool coaches to 14-passenger Ford E-450 cutaway shuttle buses. Synthesized all maintenance schedules into a cohesive preventative maintenance plan for the company, with an alerting system and maintenance tracking through Samsara. Set up alerts and notifications for management team within Samsara telematics system, providing data on fuel usage, driving patterns, maintenance status, etc. to help educate business decisions.

Oversaw daily operations of 20 drivers on four routes across Seattle, Bellevue, and Redmond. Safety and Compliance oversight:Worked with clients to resolve issues and improve ridership. Worked with drivers to ensure company policies and operational procedures were being followed. Advocated for drivers to convey their concerns and improve their driving experience. Route Building and Project Management:Utilized Chariot proprietary software to create and optimize vehicle routes; accounting for traffic, multimodal transit schedules, driver knowledge, client requests, and ridership data. Worked with UX/software developers to improve features and operations of routing software for drivers, conveying driver feedback and reporting trends. Fleet Management:Coordinated maintenance, cleaning schedules, and compliance inspections for 45 vehicles. Confirmed vehicles were in accordance with state and city regulations. Worked directly with vendors to keep work on schedule and created a database to organize and track records.Personnel Management & HR:Completed initial screening and interviews for driver candidates. On-boarded drivers by completing road assessments and safety training. Assisted with ongoing professional development of drivers. Monitored driver DOT compliance with DVIR tracking, ELD & telematics software systems, coaching behavior as necessary.

Increased responsibility and autonomy in decision-making for the market. Took on special projects in customer service and management of our field team to assist the regional GM in closing the market.

Received training in workforce management, built on existing operations management experience, and completed data analysis tasks daily. Independently managed all on-the-ground operations on the weekends for a fleet of thousands of bicycles across the Seattle metropolitan area, utilizing proprietary asset management software. This role included management of a field team (10-20 people), data tracking and analysis based off fleet telemetry, and operational decision-making for a city-wide bike share program.

Year-long experience working with the division responsible for managing a fleet of 1000 vehicles & equipment, ranging from small ride-on mowers to Class 8 trucks. Worked directly with the Fleet Manager to track, promote, and publicize City Light's sustainability efforts in the fleet sector. Managed a capital improvement project to retrofit reversing cameras onto 154 vehicles, involving contacting vendors, coordinating out-of-service time between crew chiefs and services garages, and budget tracking. Assisted in managing City Light's light- and heavy-duty motor pools including daily scheduling of users, customer service, vehicle shuttling, and troubleshooting. Utilized fleet management software to track vehicle telematics and create reports on fuel usage, mileage, and expenses for analysis. Created an all-fleet utilization study analyzing vehicle use by hour meter and mileage, synthesizing thousands of columns of monthly data into a cohesive, organized report. Assisted in an all-fleet inventory assessment, including archiving vehicle records.

Created monthly construction industry reports organized by sector. Worked on On-Screen-Takeoff for a variety of commercial construction projects, focusing on the healthcare industry. Provided project support to offices across the United States on cost estimates. Job shadowed a Project Manager in the field, attending site visits and analysis meetings. Introduced to construction document reading, terms, and building practices. Improved organizational and analytical skills.