On-premise and cloud based Information Governance solution for eDiscovery, data clean up and records identification• Managed Product Management and Documentation teams.• Grew product revenue from ~$3m annually to over $25m in 2013• Responsible for overarching design and creation of DiscoveryIQ application which garnered $5m in company revenue within 4 months of launch, and received numerous industry awards including: - 2010 KMWorld Trend-Setting Product of the Year - 2010 Network Products Guide Product Innovation Award – eDiscovery - 2010 Info Security Products Guide – Global Product Excellence in eDiscovery• Owned forward-looking product roadmap, user narratives, and functional requirements.• Conducted analyst and media interviews as well as industry event presentations.• Created technical briefs, white papers, sales tools, and product training.• Led corporate vision and roadmap discussions with potential and existing customers.

SaaS solution for email archiving and emergency alerting• Owned product roadmap for SaaS product line with 1000+ customer accounts.• Conducted in-person functionality reviews with customers leading to roll-out of web-based reporting module.• Managed product roll-outs for multiple releases including customer webinars, notifications and training.• Organized and led effort to remove risk from the product resulting in better QA, more informed management, and smoother product deployments.

Web-based network configuration and lifecycle application• Developed detailed ROI analyses, business cases, requirements, and launch plan for Analytics and Lifecycle product lines.• Grew Analytics product-line revenue from scratch to over $2m in under 1 year.• Lifecycle awarded Networks Product Guide’s Product Innovation in 2009.• Implemented agile development methodology, including achieving Scrum Master Certification and managing user stories.• Conducted customer functionality interviews leading to development of Lifecycle product.• Delivered detailed sales training sessions to 16 sales representatives on new product functionality and messaging.• Drafted and provided content for white papers, datasheets, and product documentation.

Multiple solutions for telecommunications providers from ISP install to smart phone self-help• Responsible for marketing collateral and product requirements definition for 5 of Motive’s product lines.• Developed business plan and proposal for Mobility product line; took from idea to beta in 6 months. • Conducted in-person industry interviews with Fortune 100 companies leading to development of Mobility product line.• Worked closely with development leads across 5 development teams on multiple continents.

Product management consulting• Led teams of 2-4 analysts at 2 client engagements, developing software requirements for custom web applications.• Organized analyst tasks and timetables, achieving 100% on-time and on-budget deliveries.• Worked with team to ensure that team goals and other team member’s individual goals were met.

Sales effectiveness software technology vendor for telecommunication providers• Led product team for web application deployed to 15,000 Fortune 500 sales users with sales of $5m/year.• Developed detailed NPV analysis and defined roadmap for WhisperWire’s PowerSeller and Business Studio Products.• Created requirements, wireframes and full mock-ups of product functionality for 8 of 10 product modules.• Conducted product usability testing and created requirements based on output.• Conducted industry phone surveys and focus groups; uncovered new areas of demand which resulted in 3 new modules.• PowerSeller received 2002 Product of the Year awards from 2 major trade publications.