Will Kavanagh Email & Phone Number

Chapel Hill, Nc, Us

Durham, Nc, Us

- “Chief Storyteller” in charge of developing impactful framing for New Media- Responsible for social media strategy and execution for school-level brand accounts- Oversight for all additional Fuqua-related social accounts- Teaching personal branding to undergraduate students, graduate students, and Duke faculty- Advising faculty on framing their research for broader audiences- Meeting with foreign diplomats- In-house photographer and videographer

- Regrouted two bathrooms- Demolished and disposed of a hot tub and surrounding deck- Repainted ceilings after water damage- Refinished and painted laundry room ceiling- Recarpeted and repainted guest bedroom

Dallas, Texas, Us

- Built and managed all aspects of Shankstars player community pre-launch through cancellation, including as Discord and Reddit- Wrote and distributed all in-game communications to players- Producer for all development arising from player feedback, weaving the community’s input into work from design, product, art, server engineering, social, and QA- Social media contributor, working in a collaborative effort to ideate, create, and execute the Shankstars social media plan- Assisted players with support requests via ZenDesk

San Francisco, Ca, Us

- Public face of the company for vibrant power user community, writing and executing all communications regarding platform changes and promotions, managing our 5,000+ editor Discord community, and running regular events to engage our most active users into the continuous feedback loop- Crafted global policies for user conduct and wiki administration affecting over 300 million active and passive users- Managed Community Central, the platform help portal, with a team of volunteers- Delivered community insights to all departments through weekly meetings and reports- Final level of ZenDesk support for our wiki users

San Francisco, Ca, Us

Community Manager for Fandom Gaming, working with staff, editors, users, and studios to make the wiki communities for each game even better.Social media manager for Gamepedia and Curse accounts.

Huntsville, Al, Us

- Managed all aspects of Gamepedia editor community, from 1,800+ editor Slack server and forums to all Curse and Gamepedia social media channels- Managed the Gamepedia help portal and assisted wiki users with support requests via ZenDesk- Produced Gamepedia streaming channel with stable of content creators

Growing healthy, vibrant online gaming communities with passionate studio partners and entrepreneurial volunteer leaders. Coordinating all of Imzy's gaming-related outreach and marketing, as well as generating original gaming content.

Boston, Ma, Us

Contributing to a number of projects for Fidelity Institutional Technology group, including application development strategy, from desktop to mobile implementations, and feature function integration design for WealthCentral, Streetscape, myStreetscape, Fee Based Tools, eMoney Advisor, and other products.Lead analyst for modernization and unification of WealthCentral and Streetscape into WealthScape.

Boston, Ma, Us

Contributing to a number of projects for Fidelity Institutional Technology group, including application development strategy, from desktop to mobile implementations, and feature function integration design for WealthCentral, Streetscape, and MyStreetscape.

Boston, Ma, Us

Co-managed a development team to develop StockCity, a web application that fuses 3D investment visualization through WebGL and Oculus VR hardware with Leap Motion's gesture interface hardware, for Fidelity Labs at FCAT (Fidelity Center for Applied Technology). Designed the user interface for StockCity and performed user experience research to design the gesture controls for the application.Leap is an on-boarding program for new technologists at Fidelity Investments that includes six months of training split between classroom instruction and hands-on project work. At the conclusion of the program, Leap graduates are placed into Fidelity business units based on individual strengths, interests, and business needs.

Boston, Ma, Us

Synthesized documentation for functional decomposition of legacy investment compliance system. Collaborated with delivery team to develop requirements and features for planned replacement system. Created and moderated internal Android user community page.

Boston, Massachusetts, Us

Assisted in regression and performance testing of PTC's Siebel CRM system, worked on internal support tickets, updated Lead-To-Order (LTO) process documentation, and turned LTO documentation into a Sharepoint wiki knowledge base.

Certificate, Applied Data Science & Machine Learning

Bachelor Of Business Administration (Bba), Management Of Information Systems

Education record