Will Landry Email and Phone Number

- Information Technology executive responsible for infrastructure, support, and cyber security. - Revitalized Epic Community Connect strategy adding 3 new health systems, urgent care partner, and new ambulatory clinics.

• Responsible for guiding and setting strategy for the following teams: ERP/HCM, infrastructure, operations, help desk, database administration, applications, and information security. 5 direct reports, 45 total reports.• Responsible for ERP and HCM strategy including implementation of new Infor and Strata Decision Support systems in 2018• Responsible for strategy and implementation of TeleHealth programs for schools, employers, clinics, and consumers• Manage and lead acquisition conversions. Successfully swapped 600 devices in 12 hours.• Improved employee engagement scores 30% within 6 months. 55% to 85%.• Migrated on premise servers to Microsoft Azure• Migrated on premise mailboxes to Exchange Online• Environment consists of 8 hospitals, 40 clinics, and 10,000 users.

Started as Manager of IT Server Engineering. Promoted to Director of IT InfrastructureResponsible for server, network, storage, and database administration teams. Total team of 11 direct reports, and 22 indirect reports. Responsible for $16M infrastructure budget. Responsible for vendor management, and contract negotiations.• Converted a mainframe/legacy environment using 2008 technology to highly virtualized x86 Windows environment in 20 months. Increased server virtualization percentage from 65% to 98%. • Replaced traditional server infrastructure with Cisco UCS blades. Reduced infrastructure costs 20% while increasing compute performance 5x. Replaced aging backup system with Avamar/DataDomain solution.• Designed and implemented Citrix virtual desktop environment for 2000 users. • Implemented and managed private cloud environment. Reduced new server provisioning SLA from 2 weeks to 4 hours.• Designed and managed two data center migrations consisting of 2000 servers and 2000 virtual desktop users. Zero downtime outside of scheduled maintenance windows.• Reduced business outage incidents by 80% through infrastructure improvement initiatives.• Implemented real-time dashboard to make KPI infrastructure metrics visible to management and business units.

Started as IT Operations Manager. Promoted to Director of IT Operations.- Designed and managed multi-million dollar data center renovation. Double power capacity to 1 MW, and quadrupled available rack space.- Implemented EMC Data Domain enterprise backup solution for production SQL servers.- Implemented Corning Pretium Edge fiber solution eliminating rack to rack copper in the data center.- Implemented Nexus 5k - FEX top of rack switching.- Implemented EMC Avamar enterprise backup solution for 1200 Windows servers.- Implemented CA Spectrum / eHealth for managing 5000 devices. 2000 Servers and 3000 Network devices.- Managed MPLS WAN migration for 500+ offices in 6 months.- Managed data center relocation for disaster recovery site.- Managed IT integration for a $125 million acquisition.

Managed all company service and warehouse operations. Also manage three state sales territory. Project manager for new equipment installations. Increased service and sales efficiency by designing and implementing new processes and software applications.- Developed and implemented CRM system for enterprise use. All accounts, contacts, calls, quotes and other data stored on one centrally located document based database. (Lotus Notes/Domino).- Developed and implemented work order management system to centralize all service department data and to help track service department efficiencies. Integrated with the inventory management system (ASP / vbscript / javascript / SQL server).- Developed and implemented inventory management system for tracking all incoming and outgoing inventory (ASP / vbscript / javascript / SQL server).- Increased Territory sales 20% during industry down turn. Sales Account Manager for three states: Louisiana, Mississippi, West Tennessee. - Increased service sales 19% during industry down turn.

Managed all IT related budgets and IT personnel at 6 locations in Maryland and Pennsylvania, managed corporate operations and served on Board of Directors. In 2008, accepted General Manager position at new acquisition location. Managed acquisition process and 20 new employees. Negotiated and executed all IT contracts including telephone and mobile phone.- Designed and implemented mobile invoicing application. Gave mobile technicians the ability to create customer invoices on site. Resulted in a 50% reduction in non-billable technician hours.- Designed, installed, and managed server farm consisting of 14 Windows 2003 R2 servers, 1 IBM iSeries server, and 2 large APC ups units. All units rack mounted in an isolated server room with dedicated air conditioning and humidity control. - Developed and implemented internal order system to track whole good sales and integrate communications between departments and locations. Eliminated all inter-department paperwork (ASP/vbscript/SQL Server) - Significantly improved voice/data quality with minimal increase in costs. Switched data/voice network in 2008 to MPLS service. - Connected phone systems at all locations in 2006 using VoIP. Reduced telephone expense by $40,000 from 2005 to 2006 by implementing “least cost routing” - Reduced communications costs by $24,000/year in 2004. Switched data network from frame relay to managed internet with VPN. - Designed and implemented internal website “Company Intranet.” Information and applications are dynamic providing employees real-time business critical information. (ASP/vbscript/SQL Server) - Successfully reduced supply expense by $150,000 in 2007 from 2006. Reorganized corporate printers reducing total from 120 to 40. Implemented larger MFP printers and implemented policy to scan internal documents and faxes.

IT Manager for 5 locations across Louisiana. Responsible for all IT related budgets, equipment installation and software development. In 2002, accepted role of Division Manager. Managed sales and operations at 3 retail locations with 30 total employees.- Developed and managed both local and wide area networks (LAN & WAN) for a six location operation. Networks consisted of DSL, Frame Relay, and T1 PTP.- Designed and implemented an internal/external web site to provide access to company policies and procedures with web browsers. - Designed and implemented a whole goods quoting package for Lotus Notes. Quoting package allows sales manager to manage sales effort at all 5 locations. - Successfully reduced advertising expense from $173,000 in 2003 to $80,000 in 2004. In 2004, Sunshine’s retail/consumer sales were up $1 Million versus 2003 - Successfully managed and maintained all whole goods ordering for multi-store operation. Ordering plans were managed using a series of sales history reports and industry market share reports.- In 2004, Increased Utility tractor Sales 191%, Commercial Mowing Sales 233%, and Utility Vehicle Sales 100%

Basic network administration. Working part time while in school