Worked as a Front Desk Agent •Guest check-in / check out•Resolved guest issues•Guest shuttle dispatch and phone operator•Interdepartemental Liason Assisted with Bellman duties when needed•Delivered luggage, mobile food orders, and in-room amenitiesThe resort has retained its four-star rating by Forbes Travel Guide for the entirety of my employment

• Employed 4 summers in roles of increasing responsibility at 4 diamond Opal Resorts• Promoted each summer to roles of greater authority and skill level• Liaised with guests and management to accommodate all parties’ needs• Welcomed and checked in guests, providing services as needed• Inspected rooms prior to guest arrival, created housekeeping's daily cleaning schedule• Trained fellow employees in a variety of roles

• Researched potential business partners, evaluating collaboration opportunities• Studied environmental projects in S.E. Asia, preparing briefings on alignment with BAT’s goals• Updated marketing material prior to external dissemination

• Collaborated with scientists to combat marine wildlife issues • Assisted with fieldwork (ocean) and inspected findings and specimens inside the laboratory

• Built and maintained National Park trails• Refurbished dilapidated hiking and biking trails using natural resources • Informed the public of trail closures and maintenance