Will Liu Email & Phone Number

Shanghai, China

中国 上海市

• Responsible for Woman Bags and RTW & Sales Team with total +30 ppl
• In charged of 30 brands (such as Chloe, Marni, Stella Mccartney, Marc Jacobs,Balmain, ect)
• Fully in charged of Cosmetic&Gifting brands for Shanghai store ( over 25 cosmetic brands and JellyCat)

中国 上海市

• Build up the first new concept EF retail store globally
• Participate in whole Store-Building process from all aspects.(Recruiting, Customer service flow, P&L, Operation&Sales, Marketing&Events, etc)
• in charge of store P&L.
• Oversees store business operation management
• People management through staff training，monitoring staff performance and management.

中国 上海市

• Running a multi million USD volume store.
• Maintain a high standard of customer service and Operation.
• CRM management
• Set up action plans for staff and motivate them to reach the sales target.

中国 上海市

• In charged of 3 store’s overall operation to maintain the high standard store experi-ence.(including the flagship store)
• Business development with Ski clubs to find more ways to cooperate.
• Team member development.
• Ski members community building.

Beijing City, China

• Overall responsibility of Hollister flagship store
• Work with the Store team to consistently produce excellent customer experiences through customer service and interaction, customer engagement in store touch points, in-store navigation, store cleanliness, merchandising.
• Inventory and Shrink management.

Beijing City, China

The translator and interpreter for New Zealand coach team