Will Meeks Email & Phone Number

Oregon

• Determines proper policy coverage on claims and supplements, using Best Claims Practices to investigate, evaluate, negotiate, and finalize assigned property claims for the entire state of Oregon.• Meets with customers to assist them with their loss and explain the claims and construction process.• Handles complex claims valued in excess of $1 million.• Work daily with different vendors including contractors, restoration companies, agents, cause and origin firms and structural engineers.• Opens, closes, and adjusts reserves in accordance with company practices designed to ensure reserve adequacy. Recommends special reserves where necessary, in accordance with Corporate Reserving Guidelines. Makes decisions within delegated authority as outlined in company policies and procedures• Determines best course of action for the handling of each individual claim, with minor direction and oversight. These options include the use of the contractors, and self-written estimates.• Maintains current knowledge of local industry repair procedures and local market pricing.

Oregon

• Handle to conclusion specialty property claims involving all ranges of homes from high value to manufactured.• Receive loss reports and determine coverage’s, codes and establish claim reserves.• Investigate, scope and settle claims on site using estimating software.• Assisted in training several new employees on everything from estimating, day to day operations, reports and coverage reviews.• Work daily with different vendors including contractors, restoration companies, agents, cause and origin firms and structural engineers.• Assisted as a team leader when management was away from the office. Approved coverage determinations and authority requests and helped to manage our team.• Volunteered numerous times for catastrophe duty in several states throughout the nation. Excelled with time management and customer service skills during those much-needed times.

Portland, Oregon Area

• Investigates and effectively resolves non-injury personal lines liability claims via telephone, internet or email.• Determines proper policy coverages, and where necessary, investigates, evaluates, negotiates and equitably settles all assigned liability/bodily injury claims cases in accordance with company policies and procedures at values commensurate with damages sustained.• Submits severe incident reports, reinsurance reports and other information to claims management as needed.• Assists or prepares files for suit, trial, or subrogation.• Maintains and develops current knowledge of: assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications.