• Developed and implemented strategic plans for health and ancillary insurance enrollments, resulting in cost savings and improved benefits for employees.• Led investigations and resolutions of harassment and discrimination cases, providing recommendations to protect employees and the company.• Managed Texas Workforce Commission claims, chargebacks, and appeals, ensuring compliance and minimizing financial impact.

Assistant to general managerØ Assisted in recruiting, hiring, and development of qualified personnel Ø Assisted in development of all staffØ Responsible for development of junior management as pertaining to administrative as well as personnel issues. Ø Responsible for inventory controls and reporting as well as ordering.Ø Responsible for P&L reconciliation and corrections as needed

Ø Assisted in recruiting, hiring, and development of qualified personnel Ø Assisted in development of bar, server, and host staff.Ø Responsible for scheduling via hotshcedulesØ Reporting of weekly progress toward corporate initiatives directly to executive level managementØ Involvement in weekly meetings and goal setting and planning as well as follow up on goals from prior meetings.

Ø Strong LSM and community involvement to promote brandØ Maintenance and delegation of maintenance for the facility to include; upkeep of all equipment, lighting, painting, computer based menu updates, and delegation of technical necessities such as refrigeration and major plumbing needs to approved contractorsØ Development of young management staff in areas of sales goals, guest satisfaction, cleanliness standards, team development, financial responsibility, and motivation to accomplish it allØ Reconciliation and interpretation of sales goals and other financial results on a weekly and monthly basis for upper management and ownersØ Created systems for individual restaurant from energy audit to save a significant amount on utility bills. These systems were rolled out to the franchise for exponential savings.

Ø Contribute to local marketing strategies through company based programsØ Coach and develop management staff and team members to comply with and exceed corporate expectationsØ Coaching of management staff in areas of customer service, cost controls, flow of business, police adherence, and professional development

Ø Development of new catering accountsØ Operations and cost controls

Ø Significantly Increased Sales in multiple unitsØ Trained Management Personnel Ø Reduced Costs at unit level and contributed to cost reduction strategies at a company levelØ Helped to develop new strategies and procedures in P&L reconciliation and verificationØ Helped train management and hourly personnel in the proper use and maintenance of required equipment.