Will Morton Email & Phone Number

Birmingham, Al, Us

New York, Ny, Us

Increased internal technician profitability by 23.51% within the first year, maximizing revenue generation.Implemented and monitored key performance indicators (KPIs) that led to a 20% year-over-year (YOY) improvement in repair speed, reducing turnaround times.Led the creation and implementation of a personal and professional development program, resulting in a remarkable 95% talent retention rate.Streamlined fleet operations by 26%, identifying and divesting underutilized vehicles to reduce costs and improve resource allocation.

Birmingham, Alabama, Us

Sparked a 50% year-over-year revenue increase, driving growth from $4 million to $6 million within the first year.Streamlined departmental operations, slashing training time by 50% and contributing to an additional 50% revenue increase.Collaborated with leadership to achieve explosive company growth, expanding the portfolio from under 2,000 to 11,000 properties under management and the workforce from under 100 to over 300 employees.Implemented new software and procedures, boosting departmental efficiency by over 50%.

Birmingham, Alabama, Us

Rapidly stabilized the market, achieving a consistent 20% EBITDA within the first few months.Developed a high-impact training program, slashing training time by 66%, from 90 days to 30.Collaborated with team leaders to optimize market efficiencies and provided strategic guidance on growing and maintaining property portfolios.Championed market growth by crafting a vision, setting clear 60-day targets, and developing long-term strategic plans

Led a team of 200+ employees through recruitment, training, and development, fostering a positive and productive work environment.Implemented strategic initiatives aligned with key performance indicators (KPIs), resulting in a 25% year-over-year (YOY) reduction in safety incidents.Achieved operational efficiency by coordinating seamlessly across all departments (Sales, P&D, Line Haul, Maintenance, HR) to ensure smooth station operations.Delivered exceptional customer service by effectively managing both contracted personnel and company employees.

Led a team of 400+ employees through recruitment, training, and development, fostering a high-performance culture aligned with FedEx Core Values and Pillars.Championed strategic initiatives leveraging KPIs to drive a 50% year-over-year (YOY) increase in production at the hub.Cultivated seamless collaboration across all departments (Sales, Local, Line Haul, Maintenance, HR) for efficient hub operations.

Spearheaded staff recruitment, hiring, and development, building a skilled and engaged team.Managed station audits, ensuring compliance with company standards and maximizing efficiency.Championed and implemented company initiatives, driving positive change within the station.Prioritized a safe work environment for employees and business partners by implementing effective safety protocols.Utilized Quality Delivery Measurement (QDM) practices to continuously improve operational performance.Embedded FedEx Core Values into daily operations, fostering a positive and collaborative work environment.

Drove station performance by monitoring and improving key metrics in productivity, service, and safety.Developed and adjusted daily routes based on volume projections to ensure efficient delivery operations.Conducted weekly audits, ensuring adherence to protocols and identifying areas for improvement.Provided exceptional customer service, fostering positive client relationships.Managed financial statements, handling over $4 million annually.Led the station safety committee, implementing effective programs and promoting a culture of safety.

Analyzed financial aspects related to route productivity, ensuring cost-effectiveness and maximizing overall profitability.Spearheaded the hiring, training, and management of a diverse workforce, including management, clerical staff, package handlers, drivers, and contractors.Championed a culture of safety by leading all aspects of safety protocols at the station.

Oversaw the performance of five independent contractors, ensuring daily coverage of all service areas within the Tuscaloosa region.Conducted regular audits of company and contractor equipment, verifying adherence to company policies and Department of Transportation (DOT) regulations.Performed customer service audits to gather feedback for route optimization, ensuring efficient delivery and client satisfaction. This also contributed to enhanced security measures within the delivery network.