Operations And Dispatch
Current
Houston, Texas, United States
- Developed methods, metrics, and presentations in Excel to track and deliver Moverperformance scores for weekly and monthly meetings
- Provide support and coaching to Movers who do not meet performance metrics
- Provide technology support and troubleshooting for Mover's Samsara, Clover, and Ipad devices
- Used NetSuite tools to review move history and customer information
- Used In-house Apps and websites to track in progress moves and dispatch upcoming moves
- Worked with interdepartmental teams to solve on-going or prevent potential customer serviceissues