o Assisted students and parents (university customers) with housing concernso Interfaced with department staff and performed day-to-day office tasks, including phone, runner duties, and administrative support

Warehouse Shipping Clerk*Facilitated inbound and outbound shipments*Loading/off-loading, sorting, picking, and inventory control*Assigned to jobs of increasing responsibility throughout tenure, leading to supervisory role and training of new team members*Awarded “Employee of the Quarter – Q2, 2012”, first ever, part-time recipient Intern, Summer of 2013*Shadowed management to observe all aspects of daily operations, customer relationship management, and corporate office interactions*Joined managers on customer calls, providing service to existing customers, addressing in-store issues, and initiating cold calls on prospective customers