Will Pence Email & Phone Number

Specializes in all aspects of the implementation process from scoping of the cloud product, data migration, configuration through customizing reports, forms and field extensibility. Primary focus has been on Supply Chain, Manufacturing, Procure to Pay & Order to Cash. Works closely with the Solutions Architect to make sure any integrations into the system are successful within his specified LOB’s. Certified in SAP S/4HANA Cloud and SAP Business ByDesign.

Dallas, Tx

• Hired on as Technology Manager to setup, maintain and improve company IT infrastructure.• Implemented and deployed SaaS ERP System SAP Business ByDesign (FP2.0) in less than 30 days with the following core modules – Sales, Purchasing, Supply Chain, Warehousing & Financials (A/R, A/P, General Ledger.) During the next year, implemented the following modules – Manufacturing, Demand Planning & Forecasting. During the last three years, have implemented the following - Sales Planning, Dunning, Financial Planning & Pro-Forma Invoice.• Completed four SAP ByD upgrades since initial SAP ByD implementation (FP2.6, FP3.0, FP3.5 & FP4.0)• Other responsibilities include – Setup of new products, warehouses, transport zones & transport lanes, costing of finished goods and subassembly products and invoicing of outbound customer deliveries.• Central point of communication between Johnson Products Company and SAP for the SAP Business ByDesign solution and Key User for the following – implementation, configuration, training and daily running of the SAP ByD solution, designing new reports and data sources, and the reporting of Incidents to SAP.• Setup of office network, internal phone system & voicemail, PCs, Macs and printers.

Dallas, Tx

• Hired on to be a key “hands-on” role in the upgrading and replacement of systems to the same systems used by corporate headquarters. Seek ways that users can derive additional value from the systems through new functionality or new reports. Ensure that the business users are effectively utilizing the systems required to do their job.• Developed and implemented numerous sales analysis reports used by the sales, marketing and accounting departments. Ability to analyze, compile and consolidate data from multiple systems. • Provided backup assistance to the PC/LAN specialist when needed.• Played a key role in transitioning manufacturing systems from Growthpower to PRISM. This included database comparison, resolution of database differences, providing reports and custom files of Growthpower data for use by the PRISM implementation team.• Was a team member on two GIP (Global Improvement Process) teams. As a Process Advisor for the Line 9 Manual Team, my part was to provide guidance to the team on conflict resolution, role clarification, team dynamics and employee involvement. As a Data Tracker for the Waste Reduction Team, my part was to compile data from the existing systems to evaluate the areas in which our compounding tanks and production lines were losing money to waste. We were able to pinpoint the areas in the production process where most of the waste was occurring and developed plans to eliminate this waste.• IT Lead role in the implementation of the Kronos Timekeeper Central system – used to record and track labor hours for hourly employees. Made sure the project was on schedule, within the approved budget, with all planned functions and within IT standard quality and performance guidelines.• During the closing of the Dallas facility, from December 2006 through March 2008, took on the IT Manager’s responsibilities including handling IT invoices, overseeing users application security needs and fulfilling their business information needs.

Oklahoma City, Ok

• Hired-in as the company’s first IT position. Responsible for the upkeep and maintenance of existing HP 3000 927 LX server. Implemented and managed Windows NT server and printer network with PC clients running Windows 95, Windows 98 and Windows NT operating systems. Developed and implemented numerous sales analysis reports used by the sales, marketing and accounting departments.• Implemented Bar Code Technology for Shop Floor to capture WIP Labor Hours with the use of 8 Intermec Data Collection stations• Automated daily transactions that had previously required manual entry such as Finished Goods to Inventory, Time-Phase Material Movement and Work Order Rejects using Data Collection transactions and Reflections Basic programming• Successfully implemented company-wide system software conversion from Growthpower software (HP MPE/ix OS) to Avantẽ software (Windows NT OS)• Designed and implemented the company’s first web page• Implemented and automated EDI transactions (850 & 856)• Employee of the Year, 1997• Employee of the Month, January 1997 & July 1999