Sales leader focusing on deploying business transformation initiatives which maximize top-line revenue production and engagement with internal and external stakeholders to strengthen market share and client awareness.

Relationship manager that specialized in external collaborations to improve client outreach programs, overall satisfaction, and upsell revenue initiatives by analyzing data trends, reviewing customer feedback, and targeting areas of improvement

Responsible for staff management, inter-office logistics, and project oversight through creative resolutions to problems, evaluation of data analytics, and partnerships with departmental leadership while reporting directly to CEO.

Property sales leader responsible for revenue production through collaborations with regional sales team, account holders, convention and visitors bureaus, and local businesses and organizations. Partnered with sales managers to target business opportunities, increasing revenue 12.4% over same time last year. Attained 2018 room night cross over at 107% to a goal of 7,000 room nights. Targeted and qualified business with ability to drive rate, increasing average rate 4.9% year over year to $240.84. Aggressively pursued business opportunities, exceeding production 113% to a goal of $4.6 million within first half of 2019

Tenured member of the senior sales team supporting Gaylord National Resort & Convention Center specializing in large scale conventions while implementing solicitation and funnel management techniques to maximize production. Cultivated relationships with clients and intermediaries through in-house engagement, off-site events, and tradeshows. Transitioned out of role 103% to a goal of $5 million and 92% to goal in room nights

Senior member of the inaugural National Harbor Sales Team; responsible for securing business at three (3) primary hotels: Gaylord National Resort & Convention Center, AC Hotel, Residence Inn. Achieved 131% to goal of $4.0 million and 125% to goal of $4.3 million in rooms revenue for 2015 and 2016, respectively

Leader responsible for front office, housekeeping, and bell services daily operations involving guest relations, payroll, scheduling and associate development while utilizing thoughtful team engagement and implementation of strategies

Designed and integrated new activities concepts into the Activities Department that were inclusive of all resort guests. Assisted in the daily routines of events to offer guests and their children experiences unique to the property and region.