Will Power-Jenkins Email & Phone Number

London, Gb

London, England, United Kingdom

- Leadership & Oversight – responsible for deputizing for the library and acting as systems administrator - Senior member of the team, overseeing initiatives for continuous improvement and promotion of services - Administration of the library management system (LMS), including troubleshooting, streamlining, and configuration- Building and maintaining data workflows using Dynamics and Power BI, including semantic models, reports, and dashboards- Overseeing recruiting and hiring… Show more - Leadership & Oversight – responsible for deputizing for the library and acting as systems administrator - Senior member of the team, overseeing initiatives for continuous improvement and promotion of services - Administration of the library management system (LMS), including troubleshooting, streamlining, and configuration- Building and maintaining data workflows using Dynamics and Power BI, including semantic models, reports, and dashboards- Overseeing recruiting and hiring processes for internship programs- Managing the client relationship manager and call handling software - Leading IT projects and configuring software and databases such as Lexis+ - Administration of legal database subscriptions including user management and usage statistics - Handling complex and routine legal enquiries to a high standard, including in-depth legal research - Building and maintaining effective relationships with key staff internally, external account managers, members, and other users Show less

London, England, United Kingdom

- System Administration – Supporting and developing the library management system to deliver integrated library services - Establishing and maintaining the library SharePoint site, including the development of file storage workflow and access protocols, team education and training, and ongoing reorganization.- Facilitating access to electronic resources, including invoicing and financial tracking of online and digital materials- Developing and applying metadata standards to… Show more - System Administration – Supporting and developing the library management system to deliver integrated library services - Establishing and maintaining the library SharePoint site, including the development of file storage workflow and access protocols, team education and training, and ongoing reorganization.- Facilitating access to electronic resources, including invoicing and financial tracking of online and digital materials- Developing and applying metadata standards to maintain the quality, consistency, accessibility, and discoverability of records- Reviewing, coding, and liaising with LMS vendor to improve digital accessibility in line with WCAG 2.2 standards- Education & Advising – Providing copyright and scholarly communications support and facilitating training for team members - Staying up to date on current copyright, scholarly communications, and open access developments and educating and training staff in these areas- Writing technical documentation for staff and patrons- Vendor & Stakeholder Management – Communicating and working closely with suppliers and stakeholders - Liaising with Information Services and external vendors to support the technical development of the LMS, e-Resource platforms, and scholarly repositories to improve usability, systems integration, and service delivery- IT Project & Change Management – Leading major system and software changes and a variety of projects - Communicating, consulting, and liaising with stakeholders across the Museum to identify, scope, and deliver projects related to collection development, the LMS, reader services, facilities, and communications- Ensuring compliance with data protection and licensing conditions within the LMS and scholarly/data repositories- Maintaining and troubleshooting issues concerning electronic resources, including URLs and DOIs, user-access, IP-based authentication protocols, proxy services, classification, and licenses Show less

- Research & Data Analysis – Coding the 2017 Canadian Statutory Copyright Act Review - Utilizing Nvivo qualitative data analysis techniques to analyze speaker text from transcripts - Providing support to project members through previous Nvivo coding reviews and audits- Establishing techniques for further data analysis and insight gleaning- Organizing research materials and information resources

- Technical & Business Analysis – Contributing to the Canadian Traceroute Database Project - Provided research contributing to the support and development of improved Canadian internet infrastructure in an Agile environment- Undertook corporate research and analysis of telecommunications and internet service providers- Led sub-projects involving potential stakeholders, including coordinating meeting times, directing tasks, and providing feedback- Composed reports and presented… Show more - Technical & Business Analysis – Contributing to the Canadian Traceroute Database Project - Provided research contributing to the support and development of improved Canadian internet infrastructure in an Agile environment- Undertook corporate research and analysis of telecommunications and internet service providers- Led sub-projects involving potential stakeholders, including coordinating meeting times, directing tasks, and providing feedback- Composed reports and presented findings to project team members Show less

Toronto, Ontario, Canada

- Research & Analysis – Contributed to ongoing projects concerning open access, intellectual property, and copyright - Created infographics and data analysis reports using the Microsoft Office suite and Tableau- Data entry, analysis, and presentation of department statistics and user-data- Support & Communications – Helped ensure consistent operations of Syllabus Service and user education channels - Updated, created, and modified course modules for learning management… Show more - Research & Analysis – Contributed to ongoing projects concerning open access, intellectual property, and copyright - Created infographics and data analysis reports using the Microsoft Office suite and Tableau- Data entry, analysis, and presentation of department statistics and user-data- Support & Communications – Helped ensure consistent operations of Syllabus Service and user education channels - Updated, created, and modified course modules for learning management systems- Provided assistance and training to recently hired students along with updating guidance material- Updated, created, and maintained reading lists and course reserves via the Syllabus Service as well as repaired and investigated e-resource access issues- Website guide updating and maintenance using the Drupal, LibGuides, and SharePoint platforms Show less

Toronto, Ontario, Canada

- Data Capture, Analysis, & Visualization – Conducted observational studies of park visitors, traffic, and behaviour - Established baseline methodology for data cleaning and presentation- Set up, installed, and maintained park-wide trail counter system units where data would be downloaded and cleaned for analysis to allow the production or regular reports for management- Communicated effectively with leadership about visitor usage statistics, providing insight on how to make better… Show more - Data Capture, Analysis, & Visualization – Conducted observational studies of park visitors, traffic, and behaviour - Established baseline methodology for data cleaning and presentation- Set up, installed, and maintained park-wide trail counter system units where data would be downloaded and cleaned for analysis to allow the production or regular reports for management- Communicated effectively with leadership about visitor usage statistics, providing insight on how to make better decisions for natural preservation and ensure a better experience for visitors Show less

Toronto, Ontario

- Improved time-efficiency on radio broadcasts by calculating exact end and start times for programs every hour- Monitored technical equipment and programming, utilizing effective time management, detail verification, and organizational skills - Maintained, assessed, and updated music and media databases as well as filed fault reports- Performed general IT repairs and troubleshooting with computers- Ensured proper broadcast quality and scheduling, including operation of… Show more - Improved time-efficiency on radio broadcasts by calculating exact end and start times for programs every hour- Monitored technical equipment and programming, utilizing effective time management, detail verification, and organizational skills - Maintained, assessed, and updated music and media databases as well as filed fault reports- Performed general IT repairs and troubleshooting with computers- Ensured proper broadcast quality and scheduling, including operation of soundboard and studio equipment in a high-pressure environment - Answered phones and e-mails and responded to inquiries - Produced news segments and sound clips Show less

Toronto, Ontario

- Collected, recorded, and maintained information in a confidential manner- Conducted interviews at homes or else consulted with individuals by telephone- Completed forms with individuals, maintaining a friendly and welcoming demeanor- Gathered data on missing persons, unaccounted for dwellings, or for any other irregularities on the system and updated the database accordingly

Master Of Information - Mi, Data Science

Data Science (statistics, analysis, Python, R, SQL, data governance, database administration) Information Policy (privacy, law, political.

Post-Graduate Certificate, Public Administration, 4.0

Honours Bachelor Of Arts, Cultural Studies/Critical Theory And Analysis

Activities and Societies: Aboriginal Studies Students Union - Finance committee and Meeting Chairperson

Technical Diploma, Forestry, 4.0

Activities and Societies: Canadian Institute of Forestry, Friends of the Petawawa research Forest, Algonquin Loggersports