• Functioned as the point of contact for all client accounts while developing and maintaining relationships to ensure customer satisfaction.• Analyzed client data along with federal and state grant programs to identify opportunities for company growth.• Tracked and analyzed client data in CRM platforms.• Managed multiple accounts simultaneously while meeting government deadlines. Created client data rooms and user accounts on federal, state and local websites in preparation of grant application submission.• Assisted in writing grant applications, specifically creating budgets and item justifications, drafting letters of support and creating outcome indicators.

-Managed the West Coast territory for the Worksite Health and Wellness division including CA, OR, WA, HI, AK, NV, UT, AZ.-Completed full cycle sales from lead generation to account management.-Conducted client meetings, presentations, contract negotiations, pricing build ups, and service proposals.-Created outreach campaigns through Email, Social Media, and phone calls.-Constructed specific messaging to sell niche services such as Onsite Occupational Health Clinics.

-Participated in various meetings with the Operations Manager, Inside Sales Manager and Branch Manager.-Performed quality control tasks in the warehouse for our internal inventory system.-Worked alongside the warehouse manager to ensure quality on customer orders.-Collaborated with the Inside Sales Manager on purchasing decisions.

-Cold called customers of our clients to inform about sweepstake raffles, seasonal deals, and inventory questions.-Participated in daily training of cold calling and how to close sales.-Interacted with multiple positions throughout the office to gain knowledge about current products and promotions .

-Worked as an assistant Salesforce Administrator with the Sales Operations team.-Helped lead the transition from Salesforce Classic to Lightning edition.-Recreated over 30 Dashboards and over 200 reports in Salesforce for various departments.-Communicated with the Internal Wholesaling, Marketing, and Business Development teams on a daily basis-Participated in weekly sales team calls, Intern class sessions, touch bases and Company wide progress meetings.-Presented a final presentation of an overview of my internship to a board room of over 20 employees including senior analysts and the Vice President of Sales Operation.

-Monitored campus websites and social media outlets to ensure compliance and up-to-date information.-Created and implemented all communication collateral, print, web, social media, etc..-Implemented, promoted, and tracked all account research to include bi-annual satisfaction surveys, focus groups, customer segmentation processes, food preference surveys, and custom account analysis -Marketed ‘Creating Exceptional Student Experiences’ throughout the consumer journey.-Implemented and tracked the Strategic Business Plan in marketing-related areas.-Promoted the ‘Better Tomorrow Plan’ initiatives to the market.

Worked directly with the Division Practice Leader of Sales and the Digital Marketer/Web DeveloperIn my time working for Medcor I had an assortment of duties including:-Communicating with companies about acquiring databases of potential contacts-Using databases suchs as Dodge Data & Analytic Reports to research and find perspective clients-Sitting in on sales conference call- Working with CRM(Customer Relationship Management Software) Microsoft Dynamics-Working with Constant Contact Software, focusing on organizing potential client information-Creating a file of every past project with all information needed to use in future proposals

-Went door to door promoting services and quotes.-Had the most customer leads on the promoting team.-Worked with customers to meet their needs and satisfy requests.

-Worked with a team to do market research and data analytics of cities for comparison. -Used many data bases and sources to find certain characteristics to see how the City can improve in any aspect. At the end of the Internship, my team gave a presentation about our findings to the Director of Economic Development and the Economic development specialist of the City. This presentation was in competition with 4 other teams. The City of Urbandale chose my team as the winner for the most helpful, professional, and analytical out of all other presentations.