Will Ramirez Email and Phone Number

➢ Provide Unified Communications integration by leading new technology research and assessment in order to ensure the services & features are meeting the business requested interoperability & demand.➢ Global Unified Communications - Telephony Roadmap & Planning➢ Global Unified Communications - Telephony Architecture, Design & Integration➢ Global Unified Communications - Telephony TL4 Support➢ MS Teams/o365 Tenant configuration & administration for On-Net/P2P & Off-Net/PSTN Calling➢ MS Teams Edge Non-Regulated & Regulated implementations and MPLS/DIA offload strategies➢ MS Teams/o365 e911 integration and LIS (Location Information Services) “Dispatchable Location” database management➢ Legacy Voice (Avaya, Cisco, Mitel) to Nex-Gen Voice (MS Teams, WebEx Calling) Migrations Expertise -> NRA (Network Readiness Assessment), BRD (Business Requirements Documentation) BRTL (Business Requirements Transformation List), HLD (High Level Design), LLD (Low Level Design), SDP (Site Deployment Package), Nex-Gen Voice Architecture Document build and SBC as a Service w/Direct Routing➢ AudioCodes SBC, AudioCodes MediaPacks, AudioCodes C455HD IP Desk Phones and Polycom Trio C60 IP Conference Phones.➢ AudioCodes MediaPacks with legacy analog integration➢ Network Readiness Assessments, IPTelephony Network Readiness, VoIP, VoMPLS and FoIP.➢ PRI to Distributed & Centralized SIP Conversions➢ Voice Transformation UCaaS & e911 Deployment, Engineering & Architecture➢ Project Management➢ Day-to-Day Support & Service Level Agreements➢ S.O.P. & Infrastructure Management & Documentation➢ Budgetary OPEX & CAPEX Cost Control