I detest doing things like everyone else. I looked online for how to write my LinkedIn profile and didn't resonate with any of them.How do I craft my profile in a way that highlights my experience while also describing how I can add value to potential clients? Should I include personal information on a professional website?What work experience displays my best characteristics?No bueno. I don't want to bore you guys with that so let me tell you about one of my most recent FAILURES.Part of being a mobile notary is managing the logistics of completing multiple loan closings in a day and getting those documents to FedEx/UPS before cutoff. If you miss this cutoff, it can cause a delay in funding and cost 100's-1000's of dollars.A few months ago, I received a notification for a 4:30 pm signing. Typically when you get a later assignment (cutoff is 6:00 pm) it's reinforced that you need to ship those docs in time for next day delivery. I never received that call.SOMETHING told me I should call to clarify... I didn't.7:00 pm comes and the person who gave me the assignment calls to let me know they don't see the FedEx package tracking. I told them that I still had the package and that I'd ship the documents tomorrow.Silence... Her:"You were supposed to ship those documents tonight."Me:"Typically if there's a later appointment I’m told to ensure documents are shipped same day".She reiterates that it was my responsibility to have gotten those documents out in time. I twist my mouth to mutter another excuse and say "Well every signing service that I've worked with... ok... I'll figure it out. I'll call you back in 15 minutes."I call back in 15 minutes and say "Great news! I can get the docs to escrow by tomorrow morning. What time should they be dropped off?"Her... confused. "I thought you missed dropoff?" Me:"I did, I'll just drive them to you".Her: Even more confused... "You live in San Diego right? I’m in Roseville. That's 9 hours away."Me: I know. I made a mistake. I take responsibility for this and will do what's necessary to fix it.Her: 😳... "Well let's not be so hasty. Let me reach out to escrow again and we'll see if we can work something out".Long story short...I didn't make the trip and she let me ship the docs the next day.What did I learn? 1. It's better to verify than assume (if you can).... 2. Nobody cares about your excuse when you make a mistake. Accept responsibility immediately, apologize for the inconvenience, provide a detailed plan of how you're going to rectify the mistake ASAP and execute.