• Support the delivery of sustainable and holistic business performance across Risk Management, Strategic and Business Planning, and Business management• Support bi-annual Remuneration Review activities for QLD Consumer Bank in partnership with Leadership Team, Finance, HR & Group Data. • Strategic Business Planning – Annual and quarterly plan preparations. Forecasting and analysis of balance sheet growth and deliverables against Balance Sheet targets. • Business Planning – assist… Show more • Support the delivery of sustainable and holistic business performance across Risk Management, Strategic and Business Planning, and Business management• Support bi-annual Remuneration Review activities for QLD Consumer Bank in partnership with Leadership Team, Finance, HR & Group Data. • Strategic Business Planning – Annual and quarterly plan preparations. Forecasting and analysis of balance sheet growth and deliverables against Balance Sheet targets. • Business Planning – assist with plan setting and implementation of core business growth & activity targets for up to 1200 employees annually. Annual Re-baselining and Intra-Segment Customer Allocation activities along with plan adjustments• Financial Management & Planning – Assist with State Operations Manager responsibility & accountability for budget allocations of $130m per annum. Preparations of budgets, forward projections, and budget analysis. Annual FTE workforce allocation, by branch – encompassing phased FTE reductions aligned to strategic priorities on behalf of the State General Manager. • Working closely with the State General Manager, to provide analysis and advice on State performance and growth.• Stakeholder Management & Engagement – liaising with key stakeholders in Finance, Distribution, Workforce Planning, and Product to deliver key initiatives for the State.• Project Management – Leading and supporting operational and transformation projects at a State and National level Show less

Leading a full service branch dedicated to providing quality advice, with experienced bankers specialised in: Personal Banking, Home Finance, Business Banking, and Financial Planning.

Management of retail branch including:Leading a sales & service focused team: Home Finance Manager, Personal Bankers, and Tellers.Portfolio growth (4000+ client base) - strong focus on asset and liability growthManaging branch expenses, profit and LossEngaging local communityLocal area marketingEmail: wrichards@westpac.com.auMob: 0438 795 882Tel: 07 3254 9365

Responsible for Small Business & Residential lending for Inner West Brisbane area. I was tasked with the growth of our lending portfolio through; new & existing referral networks as well as the training and development of the team. During my time at Suncorp, I also had many relief Branch Manager assignments where I was responsible for the day to day operations of the branch and engaging my team to achieve their personal goals coupled with the business needs.