Will Saunders Email & Phone Number

Chandler'S Ford, Gb

Chandler'S Ford, Gb

Chandlers Ford, England, United Kingdom

As a Hire Administrator for Selwood, my current responsibilities in this role are:Organising and recording equipment leaving and arriving into the branch from other company branches or agreed hire contracts with clients.Completing weekly stock checks to ensure accurate figures for pump hire equipment are shown.Dealing with approved suppliers, raising purchase orders and reconciling invoices.Ensuring paperwork of pump hire equipment is correct at point of issue.Entering weekly timesheets of installation staff onto the system and charge onto the correct client hire contract.Responding to requests in the shared inbox.Accurately capturing on and off hire request on the depot shared daybook.Raising quotations for upcoming projects for the client base.Recording instances of damaged stock and reporting these to the appropriate director.Filing documentation on faulty equipment completed by the workshop engineers and electricians which requires repair at a specialist centre.Assigning post-hire and pre-hire tasks to responsible colleagues to ensure equipment is inspected before being placed on hire again.Working alongside the transport department to complete driver and vehicle tachometer checks to comply with legislation, ensure vehicle defects are reported and acted upon, verify HGV inspections and MOTs are scheduled.Completing assigned e-learning modules.Allocating delivery and collection tasks of equipment to drivers to comply with client SLAs.Reporting hazards and quality incidents through a dedicated portal to provide evidence to the branch manager and QSHE department.

As a Workplace Support Coordinator at Microlink, my responsibilities in this role included acting as the first point of contact and providing end-to-end case management on my dedicated corporate client account to gather information relating to their condition during their initial consultation. I utilised my IT skills to produce necessary reports, compose emails to inform stakeholders of the customer requirements, and ensure accuracy when entering data from referral forms. Answered incoming telephone calls from customers, arrange callback requests with their dedicated Workplace Support Coordinator, and assist with queries. Processed corporate and retail purchase orders from a web shop, sending an order confirmation with lead times of equipment fulfilment and provide invoices to the recipient upon completion of the order. Attended monthly meetings with the client account manager and corporate client to provide updates on concurrent cases or any issues. Ensured I was up to date with compulsory training programs such as GDPR/Data Protection and IT awareness.

Portsmouth, United Kingdom

My role as a Visitor Experience Team Member at the National Museum of the Royal Navy had the responsibilities of; providing accurate answers and knowledge of the Historic Ships and history of the Royal Navy when responding to visitor questions during guided tours, check visitors for a valid ticket for the site attractions and support the company vision of “become the world’s most inspiring Naval Museum” by assisting, engaging and inspiring all visitors in which I came into contact with during their visit. I assisted in the retail area of the company by working in the ticket office and gift shops during peak times such as school holidays or Bank Holidays.I completed E-Learning courses on counter terrorism, GDPR and safeguarding.

Aberfeldy, Scotland, United Kingdom

As the Resort Concierge at Moness Resort I had a variety of duties which I completed daily, these included; taking breakfast and restaurant reservations for guests staying on-site, fulfilling any guest requests either by telephone or through an online concierge system, booking and creating itineraries including off-site activities and excursions for upcoming overseas and domestic tour groups as well as the guests staying onsite. I also produced information packs on the resort and surrounding area, which was then supplied to guests upon check-in. Occasionally, I would help out with the Food and Beverage operation