• Led the successful implementation of UCaaS and CCaaS telephonic solutions, achieving a 300% improvement in outreach and 99.9% SLA attainment for all clients.• Automated Cobranded CallerID solution with near real-time spam/scam protection, resulting in over 100% Answer Rate improvement and 75% successful outreach.• Achieved HITRUST Certification in 2022 and 2024, while initiating migration to MDaaS and LTaaS for $200k annual savings and improved service.

• Implemented over 20 new clients and cost reduction projects, saving over half a million dollars annually.• Led quality enhancements to ensure SLA compliance and implemented a business continuity plan.• Implemented application UI/UX enhancements and backend improvements at Somatus in Nashville, Tennessee.

Together, we can revolutionize kidney care.We’re on a mission to be the world’s best provider of integrated care for patients with or at-risk of developing kidney disease.

Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and services that streamline the $1.2T U.S. construction industry. We strive to empower lenders, owners, builders, and vendors with innovative software, payments products & services that enable participants to manage risk, maximize productivity / collaboration and ensure better cost management as capital flows into and throughout the construction industry. Founded in 2015, Built now serves more than 110 of the top financial institutions in the US and Canada, including 25+ of the top 100 US construction lenders. In 2019, we completed our Series B raise led by Goldman Sachs bringing our total funding to $55M. Bringing on the “best talent in the world” is at the forefront of our continued growth trajectory.

Created business case and implemented new Greenfield facility in Saltillo, Mexico. * Successfully managed the development of a new lean manufacturing facility in Mexicoo Negotiated development, financing, government incentiveso Managed development of $320M manufacturing complexo Established Supply Chain Management system for JIT facility

Evaluated business opportunities for all Non-US based customers and programs.* Managed start up of a new plant in Indonesia Established a brownfield site in 9 months to support customer/governments localization demands. Establish new supplier base and manufacturing footprint. Evaluated and select supplier for stampings, forgings, electrical components* Managed acquisition of JV plant in Tianjin, China* Evaluated plant purchases and JVs in several locations in Asia-Pacific region