Leading and planning tournament operations for a charity basketball tournament which raised over $5000 for the Ronald McDonald House Charities of Madison, WI.Founded and led a successful non-profit organization.Executed marketing campaigns to boost event visibility and community engagement. Coordinated fundraising efforts, securing sponsorships and donations. Collaborated with volunteers and partners for seamless event execution.Created a registration site to streamline participant sign ups and event management.

Showcased strong interpersonal skills, attentiveness, and a friendly demeanor to create a positive dining experience. Mastered the Italian menu, offering informed recommendations and efficiently handling customer inquiries. Additionally, effectively resolved customer complaints, collaborated with the team for smooth service, and demonstrated excellent communication skills to boost sales by promoting menu items and increasing overall revenue through higher average check totals.

Mastered 20 Neapolitan pizza recipes, consistently delivering high-quality Neapolitan pizzas for discerning customers. Demonstrated expertise in traditional and Neapolitan pizza-making techniques, including dough preparation and wood-fired oven cooking. Also played a key role in training and mentoring a new pizza chef, collaborated on menu development, and led a kitchen team to ensure timely preparation and delivery of Italian dishes while adhering strictly to food safety regulations and maintaining a clean environment. Effective communication in both English and Spanish contributed to the smooth operation of the restaurant.