• Provide high-quality customer service, educating patrons on beer selection, brewing processes, and ingredients.• Support the brewing team with machinery operation, safety procedures, and daily brewing tasks, continuously building technical brewing expertise.

• Led a team of Account Managers, improving sales effectiveness through targeted coaching, role-playing exercises, and performance management.• Onboarded and developed new hires, ensuring their seamless integration into the team and mastery of the established selling process.• Facilitated monthly workshops and one-on-one coaching sessions, resulting in an increased team performance and higher sales consistency.• Collaborated with retail partners, implementing successful national and local sales programs, leading to increase in market penetration.• Set and monitored KPIs for the sales team, consistently achieving and surpassing targets through detailed feedback, corrective action, and performance reviews.

• Exceeded sales volume targets and consistently surpassed KPIs through strategic account management.• Trained and mentored new employees in sales techniques, contributing to an improvement in sales team performance.• Cultivated strong relationships with account decision-makers, enhancing customer satisfaction and securing long-term partnerships.

• Built key relationships with state government officials and law enforcement agencies, supporting various security initiatives.• Participated in state-sponsored hands-on training programs, gaining insight into state-level security operations and procedures.

• Managed local accounts across the Oklahoma City area, surpassing sales targets by proactive client engagement and sales strategy execution.• Consistently achieved top-tier customer satisfaction by fostering strong relationships with decision-makers and delivering exceptional service.• Played a key role in increasing overall market share for Red Bull products in the specific region through targeted promotions and in-store activations.