Will T

Will T Email and Phone Number

Customer care specialist – Netbank/Scams and Fraud Specialist @ Commonwealth Bank
australia
Will T's Location
Carlton, Victoria, Australia, Australia
About Will T

Will T is a Customer care specialist – Netbank/Scams and Fraud Specialist at Commonwealth Bank.

Will T's Current Company Details
Commonwealth Bank

Commonwealth Bank

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Customer care specialist – Netbank/Scams and Fraud Specialist
australia
Website:
commbank.com.au
Employees:
33550
Will T Work Experience Details
  • Commonwealth Bank
    Customer Care Specialist – Netbank/Scams And Fraud Specialist
    Commonwealth Bank Jan 2023 - Present
    Responsible for preventing, investigating and analysing fraud within customer’s accounts to ensure the safety of finances of all stakeholdersServe as first point of contact for CBA customers managing inquiries related to Scams and FraudStreamlined and improved call process for Direct Banking as a whole gaining recognition from leaders
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  • Reddyexpress
    Customer Service Representative
    Reddyexpress Jul 2021 - Present
    Meet key KPI requirements through upselling and exceptional customer serviceAchieved top sales in the region during promotional periods and highest year-over-year sales growth
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  • One Supermarket
    Sales Associate + Duty Manager
    One Supermarket Dec 2020 - Oct 2022
    Training and coaching onboarding team membersInventory management, stock ordering and daily operationsImplemented upselling technique resulting in 50% increase in salesFacilitated the transition during change of management, ensuring smooth and successful implementation

Will T Education Details

Frequently Asked Questions about Will T

What company does Will T work for?

Will T works for Commonwealth Bank

What is Will T's role at the current company?

Will T's current role is Customer care specialist – Netbank/Scams and Fraud Specialist.

What schools did Will T attend?

Will T attended Monash University.

Who are Will T's colleagues?

Will T's colleagues are John Wood, Philip Martin, Penny Love, Pragati Raj, Lynda Sinclair, J P., Jessica Douwaihi.

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