Will Thalacker
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Will Thalacker Email & Phone Number

IT Operations Engineer at NetSPI
Location: Minneapolis, Minnesota, United States 9 work roles 3 schools
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Current company
NetSPI
Role
IT Operations Engineer
Location
Minneapolis, Minnesota, United States
Company size
635 employees

Who is Will Thalacker? Overview

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Quick answer

Will Thalacker is listed as IT Operations Engineer at NetSPI, a company with 635 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Will Thalacker.

Will Thalacker previously worked as System Engineer at Netspi and Technical Support Engineer at Jamf. Will Thalacker holds .Net Programming Certificate, Computer Science from North Hennepin Community College.

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Email format at NetSPI

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NetSPI

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Profile bio

About Will Thalacker

Seasoned IT professional with a solid background spanning diverse roles in the industry. With expertise in system deployment, service desk management, and software documentation, I bring a wealth of experience in troubleshooting and resolving technical issues efficiently. My tenure at leading companies like Jamf, CHS, Proto Labs, and Dell has equipped me with a comprehensive understanding of IT systems and operations.Throughout my career, I have demonstrated a strong aptitude for collaboration, working closely with clients to ensure their needs are met and their challenges are addressed effectively. My ability to communicate complex technical concepts in a clear and concise manner has been instrumental in building strong client relationships and driving successful outcomes.In addition to my hands-on experience, I am adept at working with various programming frameworks and ticketing platforms, enabling me to adapt to different systems and optimize them for maximum efficiency. My commitment to staying ahead of industry trends is evidenced by my ongoing pursuit of certifications in ServiceNow and Jamf, further enhancing my skill set and keeping me at the forefront of technological advancements.

Current workplace

Will Thalacker's current company

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NetSPI
Netspi
IT Operations Engineer
Minneapolis, MN, US
Website
netspi.com
Employees
635
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Company profile
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9 roles

Will Thalacker work experience

A career timeline built from the work history available for this profile.

It Operations Engineer

Netspi

Minneapolis, MN, US

System Engineer

Current
Netspi

Minneapolis, Minnesota, United States

Apr 2024 - Present

Technical Support Engineer

Jamf

Minneapolis, Minnesota, United States

  • Assist customers in troubleshooting and resolving Jamf product issues.
  • Submit and replicate product issues and feature requests.
  • Act as a technical escalation point for Enterprise Customer Success Managers and Technical Support Specialists.
  • Independently resolve support issues, focusing on Patch Management, App Installer deployments, Composer, and Apple Services.
Jun 2021 - Apr 2024

It Service Center Iii - Servicenow Knowledge Admin

Chs Inc.

Inver Grove Heights

  • Maintain ServiceNow knowledge bases for organizational needs.
  • Collaborate on workflow development and knowledge base articles for IT teams.
  • Identify and address business operation events, communicating resolutions.
  • Apply expertise to resolve issues and ensure operational continuity.
  • Support colleagues with ticket assistance, fostering collaboration and efficient resolution.
May 2019 - Jun 2021

Devops Analyst I

Ltcg

Woodbury, MN

  • Use tools such as TFS and Octupus Deploy.
  • Deploy Octupus packages to Production environment
  • Administrate Octupus Deploy Environments and ensure proper deployment process is followed.
  • Developed scripts in Powershell to modify, transfer, encrypt and archive data for clients.
  • Collaborated with Data Services team for report generation using SQL.
  • Administrator for enterprise scheduling tool ActiveBatch. Tool is utilized for database backups and restores, reporting, file transfer, and server reboots.
Oct 2018 - Mar 2019

Desktop Analyst Ii

Proto Labs

Maple Plains, MN

  • Streamline hardware tasks for precision and efficiency.
  • Manage software deployments for optimal performance.
  • Supervise Active Directory updates for data integrity.
  • Provide on-call support for uninterrupted operations.
Dec 2017 - Oct 2018

Service Desk Analyst

Ltcg
  • Assist in troubleshooting Service Desk issues.
  • Manage Active Directory/Exchange user access and account creation.
  • Resolve user account access issues and facilitate termination of outdated accounts.
  • Provide after-hours support for escalated issues.
  • Utilize the HPSM Ticketing System for workflow management.
Dec 2013 - Dec 2017

Copilot Systems Engineer

Dell

Eden Prairie, MN

  • Deliver expert-level support for Dell Compellent Storage Center, ensuring customer satisfaction.
  • Collaborate with Compellent Copilot Engineers for efficient issue resolution.
  • Document technical issues for comprehensive distribution, facilitating resolution.
  • Lead problem resolution processes for timely solutions.
  • Conduct advanced software diagnostics for swift issue identification.
  • Troubleshoot shared storage performance and optimize reliability.
Mar 2016 - Jan 2017

Service Desk Analyst

Univita Health Inc
  • Assist with troubleshooting Service Desk Related Issues
  • Set Up users accounts with Active Directory / Manage VMware Virtual Desktops
  • Provide After Hours support to escalated issues
  • Troubleshoot Account related Issues as well as generating new users/terming users.
  • Working with HPSM Ticketing System.
Dec 2014 - Feb 2015
Team & coworkers

Colleagues at NetSPI

Other employees you can reach at netspi.com. View company contacts for 635 employees →

MB Mayuri Bochare Mayuri Bochare Colleague at Netspi Amravati, Maharashtra, India, India View → RM Ryan Martin Ryan Martin Colleague at Netspi St Paul, Minnesota, United States, United States View → GI Giles I. Giles I. Colleague at Netspi United Kingdom, United Kingdom View → MG Mangesh Ghanekar Mangesh Ghanekar Colleague at Netspi Pune, Maharashtra, India, India View → KS Kurtis Shelton Kurtis Shelton Colleague at Netspi Logan, Utah, United States, United States View → MG Michael Gretsch Michael Gretsch Colleague at Netspi Minneapolis, Minnesota, United States, United States View → CG Connor G. Connor G. Colleague at Netspi Minneapolis, Minnesota, United States, United States View → MP Molly Peltier Molly Peltier Colleague at Netspi St Paul, Minnesota, United States, United States View → ER Ethan Reimer Ethan Reimer Colleague at Netspi Portland, Oregon, United States, United States View → NK Nikhil Kale Nikhil Kale Colleague at Netspi Pune, Maharashtra, India, India View →
3 education records

Will Thalacker education

Certificate, Full Stack Developer And Mobile Development

Nucamp Coding Bootcamp

In this coding bootcamp I learned about the fundamentals of HTML, CSS and JavaScript, once we had built a foundation around these key.

High School Diploma, High School/Secondary Diplomas And Certificates

Stillwater High School
FAQ

Frequently asked questions about Will Thalacker

Quick answers generated from the profile data available on this page.

What company does Will Thalacker work for?

Will Thalacker works for NetSPI.

What is Will Thalacker's role at NetSPI?

Will Thalacker is listed as IT Operations Engineer at NetSPI.

Where is Will Thalacker based?

Will Thalacker is based in Minneapolis, Minnesota, United States while working with NetSPI.

What companies has Will Thalacker worked for?

Will Thalacker has worked for Netspi, Jamf, Chs Inc., Ltcg, and Proto Labs.

Who are Will Thalacker's colleagues at NetSPI?

Will Thalacker's colleagues at NetSPI include Mayuri Bochare, Ryan Martin, Giles I., Mangesh Ghanekar, and Kurtis Shelton.

How can I contact Will Thalacker?

You can use AeroLeads to view verified contact signals for Will Thalacker at NetSPI, including work email, phone, and LinkedIn data when available.

What schools did Will Thalacker attend?

Will Thalacker holds .Net Programming Certificate, Computer Science from North Hennepin Community College.

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