Will Turner
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Will Turner Email & Phone Number

Customer Communications Manager at The Hollard Insurance Company Australia
Location: Sydney, New South Wales, Australia 10 work roles 1 school
1 work email found @firststatesuper.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@firststatesuper.com
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Role
Customer Communications Manager
Location
Sydney, New South Wales, Australia

Who is Will Turner? Overview

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Quick answer

Will Turner is listed as Customer Communications Manager at The Hollard Insurance Company Australia, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at firststatesuper.com and a matched LinkedIn profile for Will Turner.

Will Turner previously worked as Communications and Content Specialist at Rsl Nsw and Communications Specialist at Global Infrastructure Hub. Will Turner holds Media And Communications, Government And International Relations from University Of Sydney.

Company email context

Email format at The Hollard Insurance Company Australia

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{first}_{last}@firststatesuper.com
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AeroLeads found 1 current-domain work email signal for Will Turner. Compare company email patterns before reaching out.

Profile bio

About Will Turner

I am a seasoned communications professional. Pragmatic, friendly and no nonsense.Key areas of communications focus in my career have been general insurance, health insurance, information technology, superannuation, Royal Commission into financial services, mental health, primary care, hospital care, aged care, veterans services, infrastructure, Australian politics, US politics and aviation. My key competencies:• Communication – Exceptional at writing for a wide range of contexts and target audiences. A seasoned producer of content for public websites, media releases, executive briefings, corporate intranets, social media, ghostwriting articles and speeches, EDMs and customer/member newsletter campaigns. • Stakeholder relations – Proficient at developing positive internal and external stakeholder relations and managing competing requests and expectations. Confident interpersonal skills in a variety of settings including meetings, seminars, phone calls and one-on-one.• Project management – Demonstrated ability to lead projects and meet time-critical deadlines.• Digital skills – A native of the online world with ten years of experience using a variety of website content management systems, CRMs, Microsoft Office suite, video production and basic HTML knowledge. • Research – Adept at sourcing relevant in-depth information from industry reports, media activity and political trends. Able to distil and present in a digestible manner for the intended audience.• Versatility – Experience in a variety of industries and domains. Highly effective working as part of a team and independently. • Problem solving – Able to identify and resolve both expected and unexpected challenges intelligently and professionally. • Resilience – Capable of maintaining a positive attitude and calm professional approach to challenges.

Listed skills include Feature Articles, Online Journalism, Journalism, Mental Health, and 21 others.

Current workplace

Will Turner's current company

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The Hollard Insurance Company Australia
The Hollard Insurance Company Australia
Customer Communications Manager
AeroLeads page
10 roles

Will Turner work experience

A career timeline built from the work history available for this profile.

Communications And Content Specialist

My responsibilities:• The strategic planning and creation of engaging and informative content for use across RSL NSW communication channels, including the creation of a cohesive and effective content calendar for news, blogs, online newsletters/EDMs, social media (LinkedIn, Facebook, Instagram and Twitter)• Protecting and re-energising the organisation’s reputation through proactive and reactive media relations, writing media releases, conducting daily media monitoring reports, and collaborating with internal and external stakeholders• Creating and curating innovative and optimised content, moderating user generated content, monitoring, and identifying new opportunities to build the RSL NSW audience• Tracking and analysing data to gain insight on traffic, demographics and effectiveness, and using this information to report and positively affect future outcomes• Writing speeches for the President and CEO• Maintaining and building out the RSL NSW website including a major review and refresh in 2021

Mar 2021 - Aug 2022

Communications Specialist

Sydney, Australia

My responsibilities:• Contribute to strategy and planning, and particularly to the operational and tactical execution of internal and external communications • Plan, produce and publish quality content for the GI Hub’s website and digital channels: news, blogs, online newsletters/EDMs, social media (LinkedIn, Facebook and Twitter) • Write thought leadership pieces for the CEO and place in relevant trade media publications • Write speeches for the CEO and Executive Team • Write media releases • Brief and manage graphic designers and video producers in the production of GI Hub reports and promotional content for use on the GI Hub website and social media channels • Monitor and report on media activity • Create online surveys for GI Hub research activities and post-event feedback • Support the communications needs of the broader program staff and project teams • Liaise with partner organisations to promote GI Hub reports and initiatives

Sep 2019 - Feb 2021

Corporate Affairs Research Specialist

Sydney, Australia

In this role I supported a variety of Corporate Affairs initiatives and associated processes to proactively position, promote and protect the reputation of First State Super. It is the fourth largest super fund in Australia with $90 billion in funds under management.I undertook research and prepared briefing documents and reports for Executives to support Corporate Affairs activities including media, government and stakeholder relations programs.In addition to briefings and reports I created written content including speeches & presentations, official correspondence, media releases, magazine articles, social media and supported the content development pipeline for the First State Super website.I managed the media monitoring and produced a daily report covering media mentions and the salient news of the day for executives across the business.

Apr 2017 - Sep 2019

Royal Commission Project Coordinator

Sydney, Australia

In 2018 I was seconded to the Hayne Royal Commission Project Team as Project Coordinator, where I supported the Program Director in managing the fund's responses to requests for information from the Commission, drafting position statements, monitoring and advising on media coverage and briefing Executives on a range of matters connected to delivery of the project.

Jan 2018 - Dec 2018

Communication Specialist

Sydney, Australia

Responsibilities:• Improve engagement with members by producing relevant and educational member communications through member newsletters and manage end-to-end production of newsletter• Support the brand position by creating thought leadership content for existing health fund members and other stakeholders (e.g. medical colleges and associations)• Advise the CEO and Head of Corporate Affairs of pertinent news media coverage of health insurance• Lead and execute the redesign of the member newsletter to cater to an increasingly mobile device-driven audience• Create analytics report on member engagement with newsletters and issue a new report quarterly• Ensure accuracy and consistency of messaging, corporate house styles and compliance requirements across internal and external communications• Produce website content relevant to existing members, including ‘how to guides’ and FAQs

Oct 2016 - Apr 2017

Senior Communication Consultant

Pwc

Sydney, Australia

Managed our online IT community and communicated consistent, timely and accurate information to the firm about information technology initiatives, projects and incidents. Key responsibilities of my role:• Create the concept for, establish and grow a social media online community where staff can crowdsource IT help, share tech tips and the latest PwC technology news• Create and publish tailored communication materials using various Australia IT channels to inform PwC and Australia IT staff and help drive collaboration between groups• Lead and execute communication plans for Australia IT projects that deliver new products and services to PwC staff• Create campaign strategies, build editorial calendars and schedule content for our social media channel and analyse performance using data analytics• Manage communication of IT incident and planned interruptions in an accurate, timely and appropriate manner• Effectively manage communication requests and expectations coming from Australia IT teams and customersI was also Co-author, Consumer and Educational Books chapter of PwC's Australian Entertainment & Media Outlook 2015 report and produced the marketing videos.

Sep 2013 - Oct 2016

Official Visitor

Official Visitors Program Nsw Mental Health Act

Sydney, Australia

Official Visitors are appointed by the NSW Minister for Health to visit people in mental health inpatient facilities in NSW and are available to assist consumers on community treatment orders. Official Visitors are independent from the health system and come from the community from a range of cultural, professional and personal backgrounds. They aim to safeguard standards of treatment and care, and advocate for the rights and dignity of people being treated under the NSW Mental Health Act 2007.

Dec 2012 - Aug 2013

Journalist

Sydney, Australia

I worked for two key healthcare clients during my time at Filtered media: ehealthspace.org and CHIK Services.Responsibilities as journalist for ehealthspace.org: • Report news about healthcare IT in Australia and globally• Write in-depth profile pieces from research and interviews with leaders in the healthcare IT industry• Write in-depth feature articles on major IT innovations in the primary care and hospital sectors• Attend and report on government and industry healthcare events• Sub-edit articles written by colleagues• Post and manage content on the website and maintain the website’s subscriber database• Increase public engagement via targeted use of social media Responsibilities as Online Newsletter Editor for CHIK Services: • Search for and select pertinent healthcare news stories reported in the Australian and global media for the CHIK “Connecting Health” and “Aged and Community Care IT News” newsletters• End-to-end writing, compiling and editing of all online newsletters

Jan 2012 - Jan 2013

Media Officer

United States Studies Centre

Sydney, Australia

Responsibilities of the role:• Liaise with TV and radio producers and presenters to create publicity for the Centre by arranging interviews for Centre academics• Develop social media strategies for promoting the Centre’s public profile and driving web traffic to the website• Write opinion pieces for The Drum (ABC) and The Punch (News Limited)• Brief Centre academics for their media interviews at the ABC, Sky News and SBS studios• Review and provide advice on drafts of marketing material• Managing the Centre’s Newsroom website including writing headlines and story leads for all media clips• Research, perform and edit news-style video interviews with resident and visiting Centre academics• Edit, format and send out the Centre’s weekly online newsletter for members

Jan 2010 - Jan 2012
1 education record

Will Turner education

FAQ

Frequently asked questions about Will Turner

Quick answers generated from the profile data available on this page.

What company does Will Turner work for?

Will Turner works for The Hollard Insurance Company Australia.

What is Will Turner's role at The Hollard Insurance Company Australia?

Will Turner is listed as Customer Communications Manager at The Hollard Insurance Company Australia.

What is Will Turner's email address?

AeroLeads has found 1 work email signal at @firststatesuper.com for Will Turner at The Hollard Insurance Company Australia.

Where is Will Turner based?

Will Turner is based in Sydney, New South Wales, Australia while working with The Hollard Insurance Company Australia.

What companies has Will Turner worked for?

Will Turner has worked for The Hollard Insurance Company Australia, Rsl Nsw, Global Infrastructure Hub, First State Super, and Doctors'​ Health Fund.

How can I contact Will Turner?

You can use AeroLeads to view verified contact signals for Will Turner at The Hollard Insurance Company Australia, including work email, phone, and LinkedIn data when available.

What schools did Will Turner attend?

Will Turner holds Media And Communications, Government And International Relations from University Of Sydney.

What skills is Will Turner known for?

Will Turner is listed with skills including Feature Articles, Online Journalism, Journalism, Mental Health, Storytelling, Media Relations, Healthcare, and Marketing Communications.

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