Perform integrity checks of the data housed on organization platform. Performs audits of all newly boarded data to ensure accuracy of information and generate reports based on findings. Accurately report daily work activities, report ongoing unresolved issues to management timely and follow through to complete resolution.Identify discrepancies in data and correct in system using a variety of processing tools and software to help meet project deadlines. Work with various departments within the organization to identify and resolve actual or potential issues via applicable exception reports provided to the team.Collaborate with clients and servicers to update data and or receive all documents necessary to correct or accurately set up data in the servicing system. Able to react to change productively and handle all essential tasks. Maintain and improve knowledge of regulatory and agency requirements and standards as well as production standards as directed. Assist with the maintenance of quality control policies and procedures, including researching, identifying process gaps and implementation of business challenge solutions.

Oversee operations and provide user support and training on assigned software, process and print reports and financial transactions, file saves and backups, provide level 1 helpdesk support, perform printer maintenance and ensure maintenance contract on all client devices.

Process shareholder investments and develop various portfolios and assign dealer profiles to various accounts, while operating within the allowable guidelines of Capital Group/American Funds.

Trained new loan originators in cold calling and taking loan applications - processed their loans while maintaining my own pipeline of customers.

Bartender, short order cook, banquet server, created daily menus of specialty drinks, and dinner specials. Comprehension of various kiosk machines for cash handling.

Managed a security team and office staff to build a multimillion dollar jewelry/insured/shipping company Developed plans to provide quality customer service to previously dissatisfied customers – Exceptional ability with handling the dissatisfied customers by acknowledging the problem and forming solutions pertaining to claims, pricing, and delivery times – Developed and implemented product marketing strategies including advertising campaigns and sales promotions for Vegas Jewelry shows – Managed and dispatched a 2 man 10 team security detail for escorting jewelry through the diamond district - Processed Payroll, accounts payable, customer billing, financial statements, and customer collections

Strategically cross trained 30 employees to supply office services for a 200 employee law firm - Successfully managed three offices simultaneously – Developed plans to deliver quality customer service for renewal of annual service contracts with the same amount of office personal – Determined staffing requirements, interviewed, hired and trained new employees and oversaw personnel processes – Researched and recommended a lower paper grade for non-imperative documents of law firms – Kept management involved by creating daily progress reports – Processed payroll, Accounts Payable, Customer Billing, and Financial statements