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An experienced transformation professional who has led large scale change programmes resulting in £Multi-Million savings and substantial performance improvement.Specialities: Change Management, Leading teams, Programme Managment, Managing Successful Programmes (MSP), Project Management (Prince2), Construction Management, Construction design, Organisational Change, Benefit Management, Benefit Realisation, Process Engineering, Lean Six-Sigma.
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Director Of TransformationCitizen Feb 2019 - PresentSolihull, England, Gb -
Programme DirectorHanover Housing Association Apr 2017 - Feb 2019St Neots, Cambridgeshire, GbOverseeing the programmes to update Hanover's Service Delivery Model and Asset management Strategies. -
Head Of Portfolio And Change ManagementHanover Housing Association Nov 2015 - Apr 2017St Neots, Cambridgeshire, GbResponsible for introducing Portfolio Management to the organisation.This is underway through the management of a team of specialist project managers and Business Analysts, through the establishment of programme, project and change frameworks and by scoping and delivering of a wide range of projects and programmes across the business.
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Head Of Business EfficiencySanctuary Group Feb 2013 - Nov 2015I am responsible for the organisation wide business change team, tasked with delivering change programmes to improve Value for Money across Sanctuary's operations. Responsibilities include:Sanctuary Care - the definition of a standard operating model for the Care business, the introduction of electronic care planning and the development of a new Private Extra Care business.Sanctuary Maintenance - the improvement of systems and business processes in use, with the aim of improving the utilisation of operatives and the quality of repairs.Sanctuary Housing - the development of a new target operating model to deliver improvements in customer service for residents.
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Programme ManagerSanctuary Group Jan 2011 - Feb 2013In this role I delivered a number of organisational change programmes including:Customer FirstThis programme established a standard operating model across the housing operation including the establishment of a new Contact Centre, a restructure of operational teams (500 staff), new IS infrastructure, rationalised office locations and migrated the business onto a new standard operating model.Sanctuary Students TransformationCommissioned to review the current student business and prepare for business expansion. I oversaw analysis to document as-is business processes and agree a set of to-be proposals. I then used this target operating model to prepare a business case for change, managed the system implementation, HR restructure and training.Estates Services / Internal Maintenance set upI led this programme to establish a national internal property maintenance business, including gas servicing and repairs, responsive repairs, estate management and the re-procurement of the supplier framework.
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Project ManagerMace Group May 2006 - Dec 2010London, GbI worked as a project manager in a number of roles:Programme Manager within Urban Living (Regeneration partnership.)I was brought into Urban Living to consolidate previous acquisitions and create housing development opportunities across North West Birmingham.Construction manager, Liberty Place, Sheepcote St, Birmingham. I managed the development of 150 apartments to practical completion. -
Construction ManagerLorien Engineering Solutions, A Division Of Gp Strategies Jun 2004 - May 2006Burton On Trent, Staffordshire, GbI was responsible for design and construction managment on the following projects:Construction Manager - Cadbury Schweppes - August ‘05 – May ’06I was brought into the client project team to provide construction expertise within a project to increasing chocolate manufacturing capacity at their Bourneville site. I was responsible for all construction within the live hygienic food production environment.Construction Manager - Scottish & Newcastle - June ‘04 – ‘August 05I was the construction manager at the Caledonian Brewery capacity expansion project (Edinburgh,) to enable an increase in production capacity within a heritage brewery site.
Will Walker Skills
Will Walker Education Details
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Aston Business SchoolMba -
Coventry UniversityCivil Engineering
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Arden School, Knowle
Frequently Asked Questions about Will Walker
What company does Will Walker work for?
Will Walker works for Citizen
What is Will Walker's role at the current company?
Will Walker's current role is Director of Transformation.
What is Will Walker's email address?
Will Walker's email address is wi****@****i.co.uk
What schools did Will Walker attend?
Will Walker attended Aston Business School, Coventry University, Arden School, Knowle.
What skills is Will Walker known for?
Will Walker has skills like Project Management, Program Management, Change Management, Stakeholder Management, Management, Project Delivery, Stakeholder Engagement, Project Planning, Construction.
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