Will Waller Email & Phone Number

Assigned as designee for the Dean of Students position in their absence. Serves as supervisor for Student Assistance Services Office including the university intervention team (C.A.R.E) and the Aggie Student Emergency Fund. Developed statistical tools to be able to develop proactive strategies to deal with peak case volumes and high risk populations. Works with students in role as university student liaison to help students with issues including medical withdrawals, classroom accommodations, grade appeals, financial concerns, NMSU policy and procedure questions and resources. Co-developed student engagement and leadership program on campus called Aggie Stampede including startup marketing plan, outcomes and overall program model. Supervise three student employees who serve as mentors to Aggie Stampede Members. Perform judicial duties as requested by Assistant Dean including educational conferences, hearings and Title IX adjudication. Collaborate with division web developer to keep the DOS web page up to date.

Position focused on the student service and technical aspects of the Financial Aid office. Worked directly with students who had special need or requests to provide resources and solutions. Developed strategies to reduce student lines including staffing strategies, improving processing strategies and improve communication and marketing efforts. Collaborated with SIM team to provide office banner support including new aid year setup, system upgrades and project development. Developed student budget module in banner to create cost of attendance calculations for all students receiving aid. Served as Appeal Officer for state scholarships including Lottery, 1888, etc. Coordinated with our records retention office to create electronic upload website to allow students to submit required documents more efficiently. Had direct supervision of the departments Advisor (6) and Processor (5) teams and the marketing coordinator (1) and indirect supervision of front desk staff (3) and student employees (6).

Taught introductory business computer course (Ag E 250) for the Agricultural Economics and Agricultural Business Department. Class topics included: spreadsheet design, financial formulas, regression analysis, graphing, database design, queries, reporting, macros, and proper presentation techniques. Supervised Teaching Assistants (7) during tenure with duties including grading and other classroom activities.

Assistant Director / Lead Advisor, January 2007-September 2012 Served as dean designee for the Associate Dean of Academics. Performed duties including lead academic advisor, scholarship coordinator, budget officer, classroom technology representative and assistant facility manager for the academic programs office. Worked with students to provide guidance on majors, university resources, graduation, scholarships, etc. Oversaw the awarding and processing of over two hundred plus endowment and current use funds for the college and eight academic departments. Created the first online scholarship application at the university which eventually became a basis of the prototype for Scholar Dollar$. Planned and developed the Course Action Form online system for the college and collaborated with Student Record's office to implement the system university wide. Served as lead in the organization and implementation of the college's graduation ceremony including marketing, student surveys, script, and certificates. Planned various college events including Awards Banquet, recruitment BBQ's, Principal/Counselors Conference and student social activities. Worked with Administrative Assistant to schedule classes and coordinate technology for classrooms located in five academic buildings. Supervised full time web designer and multiple work study employees. Served as advisor to ACES Student Council officer team.

Bachelor'S Degree, Agricultural Economics & Agricultural Business

Master'S Degree, Agricultural Economics & Agricultural Business