William W. Email & Phone Number

Chicago, Illinois, United States

Calgary, Alberta, Ca

• Implemented and audited first-party and third-party tracking on the new goarmy.com recruitment website.• Effectively communicated and troubleshoot tracking issues across agencies and departments.• Collaborated with Software Developers on Adobe Data Layer implementation to send site performance data to various platforms (TealiumIQ, Adobe Analytics, Medallia DXA).• Successfully leveraged custom javascript to implement behavioral tracking (scroll depth, autofill events).• Reported on website health using Adobe Analytics dashboards.• Pitched website enhancements to creative/UX teams using website performance data.• Collaborated with the global Marketing Science team to analyze brand performance when making new business pitches.

Chicago, Illinois, Us

• Guided new merchant programs to install ShareASale tracking code by providing our various implementation plans based on the merchant's platform.•Led client calls to deeper troubleshoot tracking errors in addition to being a ShareASale ambassador.•Assisted in the training and development of new team members by sharing advice and best practices• Created and updated documentation to aid in team member training and to reflect updated technologies and new integrations.• Assisted ShareAsale clients with uploading their datafeed/product feed to promote their products to their affiliates.• Provided troubleshooting and technical advice for ShareASale's client base of 100,000+ merchant programs.• Assisted ShareASale clients with setting up automatic reporting via API and POSTback URLs.

Chicago, Illinois, Us

• Guided new merchant programs to install ShareASale tracking code by providing our various implementation plans based on the merchant's platform.• Created and updated documentation to aid in team member training and to reflect updated technologies.• Assisted ShareAsale clients with uploading their datafeed/product feed to promote their products to their affiliates.• Provided troubleshooting and technical advice for ShareASale's client base of 100,000+ merchant programs.• Assisted ShareASale clients with setting up automatic reporting via API and POSTback URLs.

New York, Ny, Us

Three-month training program dedicated to develop students to start a career in software engineering. Learned technical skills such as HTML/CSS, Javascript, React, Express, and MongoDB.Projects: - Mad-Libs: A Javascript application where users can supply words by answering a prompt. The answers then populate a random template and the user can read their surprise story. -The Brown Book: A React application that serves as an all-in-one coffee resource. Users can learn about coffee and various brewing methods. A personal coffee-tasting journal is provided for users to submit their own entries through a form.-SongsYoü: A full-stack application created by a group of 4. Users can log in and create their own playlist from a provide song bank. Songs are playable on app that are provided by embedded youtube links. My contributions were implementing the carousels that are used on the landing page as well as developing the sorting algorithms to show "Recently Added" and "Most Popular" songs on landing page.

Created tools and provided recommendations to improve and ensure consistent practices at a startup coffeeshop. Implemented traffic and sales tracker that will aid in providing accurate coverage for scheduling purposes. Calculated theoretical usage from past sales to determine healthy stock levels for inventory needs. Refactored recipe book to provide not only bar beverages, but also coffee preparation recipes.

Emeryville, Ca, Us

Led a 100% trained 14 member-team to contribute to a collaborative and productive work environment while managing overall store performance via hiring, development, and overseeing daily operations.Leveraged product knowledge and customer engagement via tastings to lead company stores in coffee bean sales increase over last year.

Emeryville, Ca, Us

Assisted in the development and training of new members in making beverages and product knowledge to build sales. Held workshops and shared coffee knowledge with team members on their way to become certified baristas.

Emeryville, Ca, Us

Performed shop opening and closing duties as the Manager on Duty. Responsibilities included proper cash handling and maintaining safety and security of the employees and customers.

Chicago, Il, Us

Summer program where I taught Aerodynamics and Solidworks software to middle school and high school students and its application to race car design.

Minneapolis, Mn, Us

Prepared drinks and beverages for customers. Performed stocking and cleaning duties throughout the day. Facilitated a warm and inviting people centered culture.*Note: Caribou coffee locations in Chicago were converted over to Peet's Coffee in Summer 2014.

Lemont, Il, Us

Worked with the Engineering Support Division (ESD) at the Advanced Photon Source (APS) to modify the copper coils to maximize the heat transfer efficiency which will allow other researchers to safely access this light.- Developed an equation based on certain geometric properties of these coils.- Measured the accuracy of this equation amongst other published equations.

Certificate Of Completion, Software Engineering

Engineering Studies

Aerospace Engineering