Will Whitton Email & Phone Number

London, United Kingdom

Ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team; ensuring client retention and the consistent delivery of exceptional standards. Improve portfolio profitability through the introduction of innovations and developments. Manage and deliver on Client expectations as well as.

Holborn

• Work in partnership with the category & retail teams to create loss prevention action plans annually that support improvement in loss values
• Provide strategic advice to trading & retail teams to ensure inventory is protected and stock loss is prevented at each step of a products journey
• Influence and guide business functions to be aware of and responsive to the challenges of loss prevention, working together on solutions and processes that are commercially beneficial
• Providing Insights and actions to the retail operations teams on different levels of loss prevention risk across a category, with clear actions to improve
• Engage in regular feedback from retail teams on current challenges and opportunities, championing retailers and customers with support functions
• Retain a working knowledge of activities and actions across all loss prevention category plans in or to provide operational cover when required

Holborn

• Key Responsibilities:
• Delivering retail improvements and innovations using project management methodologies through an agile way of working
• Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• Work collaboratively with key business stakeholders to build a continuous improvement environment to support an ongoing programme of change
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• Identify trends and process variations as part of establishing a continuous improvement monitoring system

Holborn Store Support centre.

• Key Responsibilities:
• Targeted to deliver sustained financial improvements to waste, cash, shrink and productivity through support, coaching on 63 stores
• Coached, influenced and held to account Store Managers, Regional Operations Managers and Area Managers to deliver sustained process improvements for customer availability, Sales Shrink and Wastage
• Drove consistency of performance by engaging and supporting stores to create actions plans to deal with issues and shortfalls on non-compliance, evaluated stores performance through these action plans and challenge.
• Turned around failing stores by coaching team members and leading change projects on specific areas of process to lead them through a change project and involve other stakeholders within the business to aid a financial.

Field based: Holborn Store Support Centre

• Key Responsibilities:
• Delivered sustained financial improvements to profit protection. (Security, shrink, compliance loss and process compliance), whilst ensuring industry leading guarding to protect profit and property
• Beat budget and land the profit protection business plan managing within the framework of continuous improvements and risk
• Identified through the risk model opportunities or risks associated with the Profit protection scorecard and coach lead store teams to seize these opportunities and mitigate risks
• sing data intelligence, what skills, and expertise is required to deliver sustainable resolution to improve loss across their business area
• Upskilled management and colleague capability by coaching on process resolution to deliver improved results

Crawley

• Opening and setting up the largest store opening in the south east this year. With 250 staff overseeing their training programme and working to deadlines to ensure store opening date is metAll Training materials and.
• Responsible for over 250 staff and their welfare
• Ensuring that all KPI’s are delivered in line with the business plan and through great engagement
• Wastage reviewed on a daily and weekly basis to ensure that compliance and profitability are delivered consistently
• Labour Turnover
• Compliance audits actioned in line with the health and safety team and operational team

Strood

• Manage and lead 7 departments on the fresh food Side of the business and accountably for all aspects of this, including sales,profit, people development and operational standard. Also covering other sites while other.
• Targets are hit including sales, wastage, labour, shrink and controllable costs
• Managing Head Office relationship on all aspects of the business Via audits, compliance and daily operations
• Dealing with sales managers for requesting stock and engaging them to hit targets for control costs
• Managing customer service expectations dealing with customers on a face to face basis to sort any problems that they may have had
• Dealing with reps. on promotion sites to ensure the most sales and profit could be made for the business

• Overall responsibility for store operations on day to day basis. Managing team between 100-250 staff.Ensuring the compliance of all food safety, health and safety and company policy.To ensure sales target, waste plans.
• Responsible for over 200 staff and their welfare.
• Ensuring all targets are met e.g. Sales
• Wastage
• Labour Turnover
• Compliance audits

• Key ResponsibilitiesIn charge of all aspects of Day to Day operations at store level.
• Responsible for over 200 staff and their welfare.
• Ensuring all targets are met e.g. Sales
• Wastage
• Labour Turnover
• Compliance audits

8 Gcse At C Grade Or Above, Various Subjects

3 A Levels At C Grade