Will Woo Email & Phone Number

Calgary, Alberta, Canada

I am an experienced Project Manager at Ultimate Drapery Creations, based in Calgary, Alberta, Canada. With a strong passion for design and a commitment to delivering exceptional results, I have been leading successful projects in the interior design industry since 2010.🔹 Professional Journey:At Ultimate Drapery Creations, I adopt a holistic approach to project management. I craft detailed journey maps that provide comprehensive oversight from the conceptual design stage to the final installation. By outlining clear deliverables and timelines, I ensure that clients have realistic expectations and that communication remains transparent throughout the entire project lifecycle.🔹 Client-Centric Design:My approach emphasizes personalization and tailoring to each client's unique needs. I engage closely with clients to understand their preferences and expectations, enabling me to curate bespoke designs that align with their vision. This focus on the client's vision has led to highly satisfied customers and stunning end results.🔹 Resource Allocation and Execution:Meticulous resource allocation is at the core of my project management strategy. I leverage my expertise to assign the right mix of skilled full-timers and contractors to each project, based on their individual strengths and track records. This strategic delegation ensures efficient execution and consistently exceptional outcomes.🔹 End-to-End Management:From sourcing premium materials to meticulous budgeting for each quarter, I handle all aspects of production. I collaborate seamlessly with our dedicated full-timers and skilled contractors, ensuring a cohesive and harmonious workflow. My hands-on approach ensures that projects are delivered on time, within budget, and to the highest quality standards.

Calgary, Alberta, Canada

During my tenure as a Café Manager from 2020 to 2022, I brought dynamic leadership and innovation to create a thriving café environment. With a focus on operational efficiency, creative menu development, and strategic financial management, I ensured a memorable experience for both customers and the team.🔸 Operational Excellence:I orchestrated the seamless functioning of the café, orchestrating staff management, supply ordering, and maintaining impeccable cleanliness standards. My attention to detail and commitment to smooth operations elevated the café's reputation for quality and customer satisfaction.🔸 Innovation and Creativity:Driven by a passion for unique experiences, I pioneered innovative menus and special limited designs that captivated patrons. These creative initiatives not only attracted new customers but also nurtured loyalty and consistency, setting the café apart in a competitive market.🔸 Strategic Sales Initiatives:I leveraged my foresight in crafting strategic sales campaigns that resonated with our audience. By aligning these campaigns with customer preferences and market trends, I effectively boosted revenue and heightened customer engagement.🔸 Financial Acumen:My adept financial management ensured the café's fiscal health. I closely monitored sales, managed budgets, and implemented targeted campaigns during challenging periods, showcasing my ability to maintain financial stability without compromising quality.

Calgary, Alberta, Canada

With a rich history at Starbucks, I've continually evolved as a leader, shaping engaging coffee experiences and fostering a culture of excellence. From my role as Supervisor from 2013 to 2018 to my recent tenure as Assistant Store Manager from 2022 to 2023, I've consistently driven results through dedicated mentorship, strategic planning, and operational mastery.🔸 Team Empowerment and Mentorship:As a Supervisor, I skillfully managed and mentored a team of 10 baristas. Through dedicated mentorship and regular performance reviews, I provided tailored guidance that fueled their growth in store-specific initiatives and company-wide campaigns.🔸 Strategic Campaign Leadership:I've been instrumental in developing highly effective strategies for company campaigns. By aligning our store's weekly sales goals with campaign objectives, I consistently positioned our team at the forefront of multiple campaigns, showcasing our exceptional performance within the company.🔸 Operational Excellence:My exceptional organizational skills have been at the forefront of my leadership. From meticulous staff scheduling to effective inventory management, I've ensured the accuracy and punctuality of financial reports. My unwavering commitment to cleanliness and orderliness has consistently elevated the customer experience.🔸 Customer-Centric Focus:I prioritize customer satisfaction and engagement. By maintaining a pristine store environment and fostering an atmosphere of warmth and efficiency, I've contributed to creating an unforgettable Starbucks experience.

With a proven track record in managing restoration projects for both commercial and residential properties, I am dedicated to delivering exceptional results in the face of challenges. Through strategic collaboration, effective planning, and a commitment to safety, I have consistently achieved high levels of client satisfaction and project success.🔹 Comprehensive Restoration Expertise:As a seasoned professional, I have led all facets of restoration processes, navigating the complexities of fire, floods, and other disasters. My hands-on experience ensures that properties are restored to their optimal condition, providing peace of mind to property owners.🔹 Client-Centric Approach:By forging strong relationships with clients, insurance adjusters, and contractors, I ensure a seamless restoration journey. This collaborative approach enables me to grasp unique requirements and deliver service that exceeds expectations, fostering lasting trust and partnerships.🔹 Strategic Project Execution:My expertise extends to developing and executing restoration strategies that consistently garner positive feedback. By managing budgets, overseeing cost-effective practices, and maintaining stringent timelines, I ensure on-time project completions without compromising quality.🔹 Efficiency and Resource Optimization:Through meticulous project monitoring and proactive problem-solving, I ensure the timely completion of restoration projects. Utilizing journey mapping, I organize restoration roadmaps that optimize resource allocation, driving project efficiency and excellence.🔹 Safety and Quality Advocate:I am committed to implementing best practices for safety, compliance, and quality assurance. By prioritizing these aspects, I have achieved accident-free restoration projects and upheld high standards of workmanship.

As a dedicated Starbucks Supervisor, I bring a wealth of experience in creating memorable coffee experiences and fostering team excellence. With a passion for elevating customer satisfaction and a track record of nurturing a collaborative work environment, I'm committed to driving success in every cup and every interaction.🔸 Barista Leadership and Development:With a strong background in coffee culture and service excellence, I've successfully led and mentored teams to create exceptional beverages and provide top-notch customer service. Guiding baristas toward their best potential is my ultimate goal.🔸 Customer-Centric Approach:I understand that each cup of coffee tells a unique story. By cultivating relationships with our valued customers, I ensure that their preferences and experiences are at the heart of everything we do. Delivering moments of delight is my priority.🔸 Operational Excellence:From optimizing store workflows to managing inventory, I thrive in ensuring that operations run seamlessly. My attention to detail and dedication to efficiency guarantee a well-organized and smooth-running Starbucks environment.🔸 Team Collaboration and Motivation:By fostering an environment of open communication and collaboration, I empower my team members to contribute their best ideas and efforts. Together, we create a positive atmosphere that resonates with both colleagues and customers.🔸 Passion for Growth:With a finger on the pulse of coffee trends and industry innovations, I continuously seek opportunities to enhance the Starbucks experience. From introducing new brews to refining service techniques, I'm always eager to learn and improve.

During my tenure as a Youth Program Leader at the City of Calgary from 2011 to 2013, I dedicated myself to creating impactful experiences for young minds. Through innovative programming and strategic team building, I played a pivotal role in shaping a vibrant and engaging environment for youth aged 6-17.🔸 Enriching Recreational Activities:I led the charge in developing a diverse range of recreational activities that resonated with youth. From sports to artistic endeavors and team-building exercises, I provided an outlet for personal growth, social interaction, and skill development.🔸 Recruitment and Team Building:As a forward-thinking leader, I took the initiative to recruit exceptional program leaders and dedicated volunteers. My role as a central point of contact for training and team building fostered cohesion and synergy. This strategic approach not only ensured program success but also contributed to its consistent growth as trained leaders and volunteers returned, offering continuous support.🔸 Youth Empowerment:I am passionate about empowering young individuals to discover their potential. Through my leadership, I enabled youth to build essential life skills, self-confidence, and a sense of belonging within the community.🔸 Engagement and Impact:By curating experiences that captured the imagination of youth, I helped create memories and connections that lasted beyond the program. These lasting impacts continue to shape their lives positively.

Bachelor'S Degree, English Language And Literature, General, Withdrawn In Good Standing

Certificate, Ui / Ux

Completed an extensive UI/UX course.