Will Adkins, Mba, Pmp Email & Phone Number

Cary, Nc, Us

Cary, Nc

Lead services delivery teams focused on delivering cloud-hosted analytics solutions for external customers seeking to solve complex challenges. Directly manage a global team of high-performing project managers and program managers responsible for the successful delivery of software solutions and services.

Raleigh, Nc

Raleigh, Nc

Reporting to VP of Sales and Operations, responsible for implementation, professional services, and on-going support of the start-up company’s Web-based SaaS product and mobile solutions; these services allow higher-education and enterprise clients to centrally manage emergency and non-emergency communications using Web, text messaging, email, digital signage, voice calls, social networking sites and RSS technologies.

With an emphasis on higher-education and non-profit organizations, managed prospects from lead to contract execution, understood the client objectives and constraints to develop tailored solutions, defined the account strategy, and developed contract-winning proposals.Served in a dual capacity as the senior technology leader responsible for the post-contract hands-on delivery of services. Managed the implementation of projects and the ongoing relationships with clients including UNC Chapel Hill, Oxford University Press, NC State University, and East Carolina University.

Reported to the system CIO as a Senior Administrative Officer within the UNC system office. Online Services was formed as a partnership between the Public Affairs and IT divisions supporting both the Web content and underlying technologies; the role evolved to include all aspects of database administration, web support services, development, and the support of select enterprise applications.

Responsible for all Product Management, Business Analysis, Professional Services, Technical Support and Account Management activities associated with the firm's Order Entry/Order Management product. Clients use this enterprise-wide, mission-critical Customer Management System to provision telecommunications service to and support their subscribers. Worked extensively with all levels of personnel ranging from Executives to Technical/Administrative Staff to define, develop and deliver business solutions critical to their operations; worked with these clients to re-engineer and automate business processes. Assumed position of Product Manager responsible for the start-up firm's flagship software product.

Wireless Data Division / Kirkland, Wa

Reporting to the VP of Operations, responsible for all operations and systems used to support national accounts and resellers. Led the teams developing custom services for strategic accounts; these teams performed solution design, application development, implementation, and customer operations.

Mba, Business Administration

Bba, Management

Master'S Degree Coursework In Business Analytics

Doctoral Coursework In It Management