I am incredibly passionate about business operations, aligning planning and execution to the strategy and vision. I thrive on solving challenges for both external customers and internal stakeholders. I am committed to optimizing, streamlining, and ensuring compliance with existing requirements. My approach involves building and developing highly-performing engaged teams, expanding their institutional knowledge, and extracting their best work.I've been fortunate to work for organizations of various sizes, honing my leadership and management skills, from the US Army to a start-up venture. Working in the insurance industry has exposed me to a wide range of challenges and complexities, allowing me to constantly learn and stay engaged. I've even been able to apply my skills to improve service processes, approaching them as if they were a manufacturing assembly line, developing methods to analyze and enhance them with data-driven decision making.An impactful part of my professional journey involved working in sales and consulting which provided valuable insights toward aligning enterprise operations to better support production teams and revenue growth. It’s imperative to keep the production teams operating optimally. Taking a holistic view, I achieve this by identifying key organizational metrics, then plan cascading team goals to support the vision.