Will Back

Will Back Email and Phone Number

Service Desk Analyst @ Action for Children
watford, hertford, united kingdom
Will Back's Location
Slough, England, United Kingdom, United Kingdom
About Will Back

Will Back is a Service Desk Analyst at Action for Children. He possess expertise in technical support, information technology.

Will Back's Current Company Details
Action for Children

Action For Children

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Service Desk Analyst
watford, hertford, united kingdom
Employees:
2117
Will Back Work Experience Details
  • Action For Children
    Service Desk Analyst
    Action For Children Dec 2021 - Present
    Watford, England, United Kingdom
  • Tessi
    Level 3 Software And Web Development It Apprenticeship And Full Time Employment
    Tessi Feb 2016 - Jan 2021
    • Carrying out Consultancy work by developing documents using CCM software and keeping to tight deadlines.• Moved to work in the Support team dealing with customer tickets, high priority issues and keeping to strict SLA’s.• Assisting in the roll out of two new company wide internal systems for our ticketing service and email provider.• Manage the company mailboxes and distribution groups and resolve related issues.• Creating and updating documentation for Support processes.• Installing and maintaining server and UPS hardware.
  • Torix
    Level 3 Microsoft Systems And Networking It Apprenticeship
    Torix Oct 2014 - Jan 2016
    • Troubleshooting and providing 1st line support to customers.• Answering and logging calls and communications with the customer on the ticketing system.• General ticket administration ensuring customer faults are in the right work queues.• Contributing effectively and enthusiastically to the company and team.
  • Xerox It Dept. At Johnson & Johnson
    Work Experience
    Xerox It Dept. At Johnson & Johnson Aug 2014 - Oct 2014
    • Building / re-imaging laptops.• Asset management.• Replaced 25 meeting room PC’s.• Opportunity to work on tickets raised by employees.

Will Back Skills

Technical Support Information Technology

Will Back Education Details

Frequently Asked Questions about Will Back

What company does Will Back work for?

Will Back works for Action For Children

What is Will Back's role at the current company?

Will Back's current role is Service Desk Analyst.

What schools did Will Back attend?

Will Back attended The Chalfonts Community College.

What skills is Will Back known for?

Will Back has skills like Technical Support, Information Technology.

Who are Will Back's colleagues?

Will Back's colleagues are Moira Parrott, Gemma Vaughan, Cathy Edwards, Crystal Lewis, Jacqueline Macaulay, Suzanne Leach, Paula Kemp.

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