Will Baines Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

• I currently work for RICS as a digital producer. I work within the UX team as part of the web content and commerce team. My roles here include:
• Project management for key web projects (content migration to new AEM hosted site, reskin of new subscriptions and regulations areas etc).
• Managing the creation and delivery of e-commerce content, including building for web accessibility and SEO
• Leading on content migration to new Magento backend for commercial products
• Streamlining briefing process, policies and prioritizing workload for the wider team
• Troubleshooting and bug fixing (1st line support for website)

London, United Kingdom

• I have worked for The Folio Society book publishers for the last five years. My role here has included:
• Managing e-commerce products, promotions & content via a Magento 2.3 platform
• Troubleshooting & bug fixes (1st line support for website)
• Management of internal user permissions & setup
• Coding basic page layouts with HTML, CSS, PHP & JavaScript languages
• Designed and coded mobile responsive email templates & sign-up landing pages

London, United Kingdom

• In my role as web manager for James J Fox Cigar Merchants, I looked after the day-to-day maintenance of the existing cigar & pipe websites while simultaneously working on the build and deployment of two new Magento.
• Daily management of two ecommerce websites
• Implementation of the build and launch of Magento e-commerce websites
• Implementation of social media strategy and coordination of content creation for all social channels
• Online P&L analysis, web tracking analytics & stock forecasting for the web department
• Implemented email marketing strategy, build and deployment (Mailchimp)

London, United Kingdom

• I headed up a small team of online customer service advisors for a catering supply butcher. Primarily dealing with business accounts & B2C e-commerce purchases. My duties included:
• Managing in-house databases, reports and queries
• Mentoring and training staff on all new IT systems which had been implemented
• Creating HTML email to boost sales which proved so successful it was rolled out across the business
• Main point of contact for in-house IT queries, customer queries, credit, and invoice queries
• Taking all telephone, email and website orders and managing delivery logistics

London, United Kingdom

I worked as a temporary registrations officer for the Overseas Visitors office. My role included issuing certificates of entry and pro-forma documentation for new overseas visitors in accordance with UK law, manning the front desk and interacting with customers, supporting senior members of staff with administrative duties and preparing documentation etc..

London, United Kingdom

I worked for the telemarketing department at a leading IT tech publishing company. Whilst here my duties included updating and maintaining contact databases and ensuring all details are correct and up to date, database analytics using salesforce.com, extensive Excel spreadsheet administration and managing daily lead target KPIs, contacting interested.

London, United Kingdom

I worked for The Craft Beer Co, whilst opening their new flagship branch in Covent Garden. My role here included supervising the bar during shift, cellar management, customer service management, helping to compile rota's and other general bar duties (cash handling, maintaining stock levels, ordering etc.) I left this role due to getting married and my.

I worked for a busy branch of well known burger restaurant Byron Hamburgers, whilst here my role included overall management of the business and staff, placing stock orders and performing stock checks and managing stock procedures and levels, managing all maintenance work and upkeep of the building with outside contractors, hiring and training staff.

Lewisham London

I worked for a lively music bar in South East London. I was promoted from supervisor to assistant manager and held this role for 2 years. My responsibilities included:Running a team of up to 15 people as the licensee, stock takes and stock orders – monitoring a recording stock levels at all times, organising and managing deliveries, organising rota’s.

Various

• I work on a freelance basis as a live audio engineer alongside my day job. I have had experience working for both corporate and private events and have worked from very small events to large scale venues including.
• Front of House and Monitor engineering and setting up/packing down house equipment
• Organising timings and schedules for the smooth running of events
• Managing artists and bands in a professional and calm manner
• Organising payment of invoices to bands/promoters etc.
• Managing monthly entertainment budgets & general admin duties

A Levels & Gcse, A Levels & Gcse, A Level: Ccc Gcse: 3 X A, 6 X B (Including Maths And English), 1 X C

Activities and Societies: BandSecondary school where I completed GCSE's and A Levels

Music Technology, Physics, Chemistry