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Will Balmford Email & Phone Number

Customer Success Team Manager at Edrolo
Location: Melbourne, Victoria, Australia 6 work roles 4 schools
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Current company
Role
Customer Success Team Manager
Location
Melbourne, Victoria, Australia
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Who is Will Balmford? Overview

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Quick answer

Will Balmford is listed as Customer Success Team Manager at Edrolo, a company with 135 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Will Balmford.

Will Balmford previously worked as Learning Innovation Associate Team Leader at Edrolo and Learning Innovation Associate at Edrolo. Will Balmford holds Doctor Of Philosophy - Phd (Media And Communications)., Digital Ethnography from Rmit University.

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Email format at Edrolo

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Edrolo

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Profile bio

About Will Balmford

Previous academic currently working as a customer success team manager in digital education at Edrolo, improving education around Australia. I lead a success and implementation team, helping schools embed, and get the most out of, our textbook and video resources across Years 7-12 Australia-wide.My research interests focus on exploring the social impacts of digital technology and domestic video game usage -- examining screen time, domestic configurations, and daily rhythms.A keen road and trail runner, if I'm not at the desk I'm usually outside or looking through my Strava data.

Current workplace

Will Balmford's current company

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Edrolo
Edrolo
Customer Success Team Manager
australia
Website
Employees
135
AeroLeads page
6 roles

Will Balmford work experience

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Customer Success Team Manager

Current

Melbourne, Victoria, Australia

Managing a team of Client Success Managers and Implementation Specialists. The role involves keeping the team connected, motivated, and supported in fulfilling annual retention and engagement targets. Strategically responsible for supporting the development of the yearly strategy and roadmap.

Dec 2022 - Present

Learning Innovation Associate Team Leader

Melbourne, Victoria, Australia

Managing and leading a sales team with team and individual targets. Strategic decision making, people management, and utilisation planning.

Learning Innovation Associate

Melbourne, Victoria, Australia

Helping schools embed, and get the most out of, our textbook and video resources. Running training sessions for both teachers and students, helping educate school leaderships on how to better integrate digital technology with their teaching and learning cycles.

Jul 2020 - Jan 2022

Lecturer

Melbourne, Australia

Redesigning and running the 1st year courses 'Principles of Play 1' and 'Principles of Play 2' within RMIT's Bachelor of Design (Games) program.

Feb 2019 - Jul 2020

Research Assistant

Melbourne, Australia

Ethnographic research on a variety of projects, including the Australian Research Council project 'Games of Being Mobile' that looked into mobile game usage around Australia, public health perceptions and Australian engagement with the videogame Minecraft.

Mar 2015 - Jul 2020

Centre Assistant

Digital Ethnography Research Centre

May 2015 - Jan 2016
Team & coworkers

Colleagues at Edrolo

Other employees you can reach at edrolo.com.au. View company contacts for 135 employees →

4 education records

Will Balmford education

Doctor Of Philosophy - Phd (Media And Communications)., Digital Ethnography

My thesis was entitled 'Playing with Steam: An ethnographic enquiry into Melbourne household gaming'. The thesis was submitted on June 1st.

Bachelor Of Arts (Honours), Cultural Anthropology, First Class Honours

My honours thesis explored gift exchange practices on the website 'reddit'. Through an engagement with ethnographic techniques such as.

International Baccalaureate

Geelong Grammar School
FAQ

Frequently asked questions about Will Balmford

Quick answers generated from the profile data available on this page.

What company does Will Balmford work for?

Will Balmford works for Edrolo.

What is Will Balmford's role at Edrolo?

Will Balmford is listed as Customer Success Team Manager at Edrolo.

Where is Will Balmford based?

Will Balmford is based in Melbourne, Victoria, Australia while working with Edrolo.

What companies has Will Balmford worked for?

Will Balmford has worked for Edrolo and Rmit University.

Who are Will Balmford's colleagues at Edrolo?

Will Balmford's colleagues at Edrolo include Lily Messom, Layla Dickson, Christopher Dell, Liana Hallam, and Ingrid Maling.

How can I contact Will Balmford?

You can use AeroLeads to view verified contact signals for Will Balmford at Edrolo, including work email, phone, and LinkedIn data when available.

What schools did Will Balmford attend?

Will Balmford holds Doctor Of Philosophy - Phd (Media And Communications)., Digital Ethnography from Rmit University.

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