William Beckett Email & Phone Number

Saint John, Nb, Ca

Saint John, New Brunswick, Canada

• Trained over 500 new/returning agents across North America for G6 and Extended Stay America hotels.• Supplied managerial training for business partner Dash BPO’s Panama City and South Africa offices.• Wrote/designed training materials using Microsoft Office, Articulate Rise 360, and SkyPrep LMS.• Supervised remote and on-site reservation agents, and resolved guest issues, for G6 hotels.

Saint John, New Brunswick, Canada/Charlottetown, Pei, Canada

• Produced two popular online documentaries with supplemental video blogs.• Engaged leads through social media and direct email campaigns.• Conducted over 30 interviews with scientists and regional politicians.• Wrote technical documentation for WordPress-based client sites.• Developed, wrote, and delivered public presentations and lectures.• Supervised live webcast events for artists and educational groups.• Secured project funding through written proposals and crowdsourcing.• Facilitated filmmaking operations as a crew member for "The Amazing Race Canada," "The Stats of Life," and other shows.

Saint John, New Brunswick, Canada

• Resolved support issues for Wyndham hotels across North America.• Documented and tracked support efforts using SalesForce CRM.

Charlottetown, Prince Edward Island, Canada

• Planned, wrote, filmed, and edited short-form promotional videos with original music.• Shared content marketing knowledge through website blog posts.• Developed automated support chatbots for client websites.• Managed and curated client assets using HubSpot CRM and WordPress.• Generated three blog articles outlining the basics of conversational marketing.• Redesigned and edited promotional materials for a PEI-based agricultural marketing venture.• Created original graphics as needed.

Charlottetown, Prince Edward Island, Canada

• Supervised Homburg On-Demand e-Learning portal webcast launch.• Supplied promotional copywriting for social media and PR campaigns.• Phone, email, and social media-based support for course offerings.• Designed direct email campaigns, Google/Facebook ads, and surveys.

Charlottetown, Prince Edward Island, Canada

• Designed, wrote, and edited all print, web, and radio PR campaigns.• Spearheaded community outreach initiatives with ALS PEI and CNIB.• Regularly consulted with customers, sponsors, and web designers.

Charlottettown, Prince Edward Island, Canada

• Web design, web hosting, and hardware support for clients.• On-site industrial label printer support and set-up.

Charlottetown, Prince Edward Island, Canada

• ITIL-certified phone support for cellular and software products.• Designed and programmed proprietary support applications.

Charlottetown, Prince Edward Island, Canada

• Interactive media design for educational and corporate clients.• Mentored team members in the use of multimedia authoring software.

Truro, Nova Scotia, Canada

• Designed interactive courseware for the WebCT virtual learning environment.• Supervised a multidisciplinary team of animators and content creators.

Dartmouth, Nova Scotia, Canada

• Designed and developed an educational CD-ROM targeting high school-aged children.• Redesigned corporate presentations using Microsoft Office and CorelDRAW.

Diploma, Marketing/Marketing Management, General

Diploma, Animation, Interactive Technology, Video Graphics And Special Effects

Bachelor'S Degree, Journalism

Bachelor Of Journalism (Hons), Journalism