Will Blanksby

Will Blanksby Email and Phone Number

Experienced Trainer- Influence, Coaching and Sales through Service @ Gala Coral Group
newham, greater london, united kingdom
Will Blanksby's Location
Bowdon, England, United Kingdom, United Kingdom
Will Blanksby's Contact Details

Will Blanksby personal email

n/a
About Will Blanksby

More than 20 years’ experience of designing and delivering learning interventions at every level both face to face and online. My experience covers contact centres, retail, and support functions. I have a passion for encouraging learning in others and a highly creative approach to design and an energetic approach to facilitation.Graduates of my new manager programme accounted for 8 of the top 10 managers in a major call centreMajor casino chain noticed immediate improvements in engagement and customer service after my "Everyone's a Winner" project3 of the top 5 shops in a large retail estate had attended his sales workshopMy sales workshop not only raised revenue, but saw more sales consultants join the Million pound club and increased new starter retentionSpecialties: an NLP practitioner and a qualified coach. My training capability covers the following areas- Management skills, Trainer development, Consultative selling, Customer experience, Communication, Presentation, Influence, Retail and Coaching skills.

Will Blanksby's Current Company Details
Gala Coral Group

Gala Coral Group

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Experienced Trainer- Influence, Coaching and Sales through Service
newham, greater london, united kingdom
Website:
galacoral.co.uk
Employees:
1988
Will Blanksby Work Experience Details
  • Blankcanvas Learning
    Owner
    Blankcanvas Learning Jun 2008 - Present
    Uk
    A free thinking training consultancy with experience across retail, leisure, technology and service industries.
  • Gala Coral Group
    Training Consultant
    Gala Coral Group 2009 - Present
    Helped in numerous customer service projects across the group and currently working on a skills development programme for the gaming team
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  • Call Centre Connect
    Director Of Learning
    Call Centre Connect Apr 2009 - Apr 2015
    A fantastic new way of getting great people for Contact centre roles.
  • The Carphone Warehouse
    L And D Manager
    The Carphone Warehouse Oct 1995 - May 2008
    Managed the L and D function for the customer management. This included designing and implementing a training strategy that managed development from new starter to senior manager.
  • Talktalk (The Carphone Warehouse)
    L And D Manager For Contact Centres
    Talktalk (The Carphone Warehouse) 2003 - 2005
    Responsible for the learning strategy within customer management from defining our approach to onboarding new starters, to cross skilling experienced advisors and developing future leaders

Will Blanksby Skills

Coaching Training Training Delivery Performance Management Management Change Management Nlp Training Needs Analysis Employee Engagement Team Management Leadership Development Management Development Retail Workshop Facilitation Call Center Customer Experience Call Centers Stakeholder Management Train The Trainer Culture Change Talent Management Training Programme Design Training Facilitation Executive Coaching Sales Personal Development Succession Planning Sales Training Interviews Organizational Development Assessment Center Employee Relations Course Design Selling Skills Instructional Design Induction Design And Delivery Hr Consulting 360 Feedback Personnel Management Process Improvement Management Training Programs Induction Soft Skills Psychometrics Mbti Employer Branding Accelerated Learning Training Manuals Audio Visual Support

Will Blanksby Education Details

Frequently Asked Questions about Will Blanksby

What company does Will Blanksby work for?

Will Blanksby works for Gala Coral Group

What is Will Blanksby's role at the current company?

Will Blanksby's current role is Experienced Trainer- Influence, Coaching and Sales through Service.

What is Will Blanksby's email address?

Will Blanksby's email address is wi****@****alk.net

What schools did Will Blanksby attend?

Will Blanksby attended University Of East Anglia, Sir William Borlase.

What are some of Will Blanksby's interests?

Will Blanksby has interest in Animal Welfare, Education.

What skills is Will Blanksby known for?

Will Blanksby has skills like Coaching, Training, Training Delivery, Performance Management, Management, Change Management, Nlp, Training Needs Analysis, Employee Engagement, Team Management, Leadership Development, Management Development.

Who are Will Blanksby's colleagues?

Will Blanksby's colleagues are Chanel Sharp, Pippa Callear, Mathew Horton, James Frank, Reiss Morrison, Rusharnie Miller, Joanne Parfitt.

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