Field Service Representative
CurrentSupports and assists the US Army’s Program Executive Office (PEO) Soldier in acquiring, fielding and data collection for the GEN II Helmet Sensors to deploying Brigade Combat Teams (BCT). Assigned to deploying BCTs to assist the fielding and new equipment training teams while being embedded with designated Battalions prior to the unit’s Mission Rehearsal Exercise. Provides follow-up and remedial training to Battalion personnel after fielding, and deploys overseas as an integral… Show more Supports and assists the US Army’s Program Executive Office (PEO) Soldier in acquiring, fielding and data collection for the GEN II Helmet Sensors to deploying Brigade Combat Teams (BCT). Assigned to deploying BCTs to assist the fielding and new equipment training teams while being embedded with designated Battalions prior to the unit’s Mission Rehearsal Exercise. Provides follow-up and remedial training to Battalion personnel after fielding, and deploys overseas as an integral part of the BCT. Provides field service support to include sensor installation and removal, maintenance of Batteries, arming and de-arming of sensors. Provides hands-on technical assistance for hardware and software to unit personnel including distribution of new software and firmware updates, Identification and recording of helmet sensor anomalies, Data collection and reporting. Provides training to unit personnel after sensor fielding. Show less