Will Brock Email & Phone Number

Knoxville, Tennessee Area

Knoxville, Tennessee Area

The Results MatterWhy SERVPRO is a better restoration service.SERVPRO Franchise Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.Emergency Response to ClaimsRestoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.Pretesting Reduces Claims ExpenseRestoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. RESTORATION SERVICES * Fire, Smoke & Soot * Water Removal * Dehumidification * Mold Mitigation & Remediation * Catastrophic Storm Response * Move Outs * Contents Restoration * Electronics and Equipment * Document Drying * Contents Claim Inventory ServiceCLEANING SERVICES * Air Ducts & HVAC * Biohazard, Crime Scene & Vandalism * Carpet & Upholstery * Drapes & Blinds * Ceilings, Walls & Hard Floors * Deodorization

Directed the start up and growth of this technology-based real estate firm that utilizes a custom lead distribution and management system to identify and convert new leads into residential and commercial real estate deals. Directly responsible for seeking, prospecting, and hiring all employment in office, including managing broker, staff accountant, 14 Realtor professionals, and office assistants.; Generated referrals and leads and secured new clients by networking with professional and personal contacts, conducting targeted mass mailing and website marketing campaigns, and attending Chamber events.* Started business from the ground up, staffing office with well qualified and success driven agents and brokers.* Implemented a self proprietary web-based lead generation program, responsible for delivering all in house agents 100+ highly qualified leads, referrals, and potential buyers annually. * Trained staff on selling strategies/techniques resulting in annual sales of over $6 million.

Established a proven record of career growth and achievements with this leading rental car company. Earned 7 promotions over 3 years resulting to the Sales & Marketing Corporate Accounts Manager.; Managed 25+ locations with 250+ employees and serviced 3,000+ large scale corporate accounts. * Ran a proprietary client citrex server catalog system, managing 3000+ local accounts, 100,000+ nationwide accounts, used for prospecting accounts and targeting market strategies.* Ranked #1 as the top corporate region for 7 consecutive months out of 300+ regions company-wide.* Met new client production (150 accounts monthly) and account retention quotas every month in position. * Executed aggressive in office cold calling campaign that involved approximately 50-60 sales calls per week.* Maintained an 89% corporate account retention rate. * Responsible for prospecting, hiring, and training new employees into the highly competitive corporate accounts department. * Trained new recruits and held monthly meetings to improve employee production and lead generation.Technological Background:* Extensive college training in web design.* Proficient in Microsoft Office and Adobe products.* Regular blogger/poster on field related forum boards, such as Realtor.com, City-Data.com.* Proficient in social media/networking mediums such as Twitter, Facebook, LinkedIn, Active Rain.

B.A, Communications; Marketing, Advertising, Journalism

Education record