William Burton Email & Phone Number

Australia

Perth, Western Australia, Australia

Managed the daily operations of a warehouse (1000sqm) and a retail store that supplies over 2000 SKUs. Established KPIs, forecasts, training programs and operating reports. Oversaw a casual pool of 50 staff, ensuring available resources were utilised in line with business requirements, especially during peak times. Managed all aspects relating to recruitment, order processing, inventory management, dispatch, continuous improvement, and safety.Key Achievements: • Maintained an efficient operation throughout the year, achieving a multi-million-dollar revenue target in FY21/22• Successfully navigated through high peak periods, which saw the store process 20,000 instore transactions from December to January • Established a casual pool of 50 staff, with the average duration of a casual staying active in the system being 5 years • Achieved 0 major safety incidents and injuries by instilling a safe working environment and robust practices • Maintained a strong customer satisfaction rate, which has been measured by repeat customers, referrals, and positive Google reviews• Wrote up JSAs reports for manual handling, forklift operation, strapping machines, ladders, and pallet jacks • Continuously achieved within 5% of casual wage target year on year • Accepted minimum 1 delivery per day increasing to >5 pallets in high peak period

Perth, Western Australia, Australia

Mirrors the position above with a focus on delivering a successful school booklist prepack operation from the warehouse setting. Key Achievements: • Maintained an average staff retention rate of >95% over three years • Reorganised the warehouse layout, which improved the pick rate by 30% and ensured multi-buys were easier to pick • Member of the Campion's National WHS Committee, contributing to the development and implementation of safety initiatives and documents • In addition to the warehouse layout, Campion Education was able to accommodate an additional 150 product locations

Perth, Western Australia, Australia

Assist Campion Education during the high peak season delivering their pick and pack operation out of the Willetton warehouse.