Serving as the first Chief Information Officer (CIO) for True, I played a pivotal role in spearheading transformative initiatives to optimize technology investments and streamline operations. My focus centered on driving cost-effective solutions and leveraging technology to enhance overall business performance.Key Achievements:Strategic Technology Investment:Successfully identified and implemented cost-effective technology solutions aligned with business goals, resulting in an overall 40% reduction in overall IT expenditures in the first year.Maximizing Operational Efficiency:Led a comprehensive assessment of existing systems and processes, implementing strategic changes that resulted in an improvement in operational efficiency.Cost-Cutting Initiatives:Introduced targeted cost-cutting measures across IT operations, negotiating favorable vendor contracts and reducing expenses by 35% while maintaining or improving service levels.Cross-Functional Collaboration:Fostered collaboration between IT and other departments, implementing cross-functional initiatives that maximized the impact of technology investments on overall business strategy.Establishing IT Governance:Instituted robust IT governance policies and procedures, ensuring alignment with organizational objectives, regulatory compliance, and best practices.

Responsible for managing and growing the corporate IT and Business Applications team. Define and lead ITGC roadmap and implementation, and support development of financial controls and procedures. Collaborate with cross-functional teams in evolving the vision for implementation and on-going maintenance/changes of software systems and functionality.

Application owner for key core solutions, ERP, CRM, Customer Support, and HRPartnering with Engineering, IT, Finance, HR, Legal, and other department leaders to align technology solutions with business initiativesDefine and maintain Application vision and roadmap, in alignment with business partnersManage the development of project scope definition and development projects to ensure on time and on budget delivery of Business Application projectsEnsures corporate technologies comply with IT general controls and best practices

Being the first IT Applications member at Nimble, I hired and mentored a team consisting of business analysts, integration architect, and developers. Together with the team, I have successfully continued to deliver faster and more accurate processes and integrations to various businesses at Nimble. The team also provides guidance and support to various security and compliances to the business.

Virtual Instruments is the leader in SAN and Virtual Infrastructure Performance Optimization. Our customers optimize application performance and availability using VirtualWisdom®, the world’s only real-time, non-intrusive performance monitoring solution for SANs and virtual infrastructure.Worked with vendor to deploy SharePoint Office365 to provide a central communication platform and document repositoryDeployed a learning management system (Taleo) in two weeks to provide an education tool to rapidly educate internal employees and PartnersHands-on management in Salesforce.com to help improve business processes and ensure proper change controlsManage vendors to deliver customizations and enhancements for business applications

Built, managed, mentored a team consisting of Business Analysts and Web Developers who provided direct application and user support for CRM, CMS, and SaaS applicationsRecommended and developed application strategies to support aggressive business growth, while maintaining fiscal responsibilityReduced development cost for Salesforce.com by selecting a license edition that provided customization supportConsolidated and standardized various business data repositories and workflows by deploying SharePoint Server 2007Scaled web infrastructure to include fail-over and disaster recoveryManaged budget cost for all SaaS applications, while maintaining full utilization of licenses

Managed a team of Windows and Linux Administrators who provided direct support to VMware.com and SharePoint intranet web sitesIncreased web service capacity while reducing server costs by deploying Akamai content management servicesCaptured license savings by consolidating and standardizing monitoring with an enterprise application tool, Quest Foglight, that provide vital details via dashboards and email alerts

Managed a team consisting of a SQL DBA and Helpdesk techniciansWorked with VP of Sales to reduce redundant contact data and established processes on Leads and Opportunities in Salesforce.comIncreased customer experience, while reducing hardware and resource cost by switching customer portal to Salesforce.comLead redesign of corporate website, worked with vendors to create new corporate templates and designsManaged data center build out during corporate office relocationManaged IT budget to keep project and quarterly expenses within budget

Managed and built a team of web developers who supported web applications and servicesReduced server and licenses cost, while increasing web site response time, by using Akamai Dynamic Site Accelerator for web siteReduced search time for users by using Google Search Appliance to index all intranet sitesManaged resources to deploy the first customer portal to enable customer access to their support cases and services agreements2000 – 2003, IT Manager, Web ApplicationsStandardized content publishing work flows and designs by deploying content management system (CMS) for corporate web siteManaged all site development and enhancements - weekly product/creative uploads, major site builds and new site initiatives. Including requirements phase, application development, scheduling, system and usability testing and implementationCreated SLA’s to provide an uniform support matrix to businessesManaged Helpdesk team who supported users worldwide1997 – 2000, Web AdministratorDaily site maintenance, work with all pertinent parties to establish site stability, site changes, problem trouble shooting, escalation and resolutionInterface with Project Managers to establish both concept specific and cross concept site enhancement timelines