Will C. Email & Phone Number

Brisbane City, Qld, Au

Queensland, Australia

- Develop, deliver and scale SAP Cloud Application Services (CAS) offerings- Service solutioning for SAP Business Technology Platform (BTP), SAP Cloud Identity Services (CIS), SAP Analytics Cloud (SAC), SAP S/4HANA Cloud and SAP SuccessFactors (SF)- Delivery execution of harmonized operations across range of SAP cloud technologies with strong emphasis on customers within highly regulated industries- Establishing, motivating, and managing high-performing international teams across cultures and geographies- Drive business outcomes that require high degrees of cross-organizational interaction and collaboration- Innovation leadership for SAP Business Technology Platform solutioning

Brisbane, Queensland, Australia

- Design and delivery of SAP innovation engagement on SAP Business Technology Platform (BTP)- Operations execution for innovation engagements leveraging Human-Centered Approach to Innovation (HCAI)- Orchestration of end-to-end solutions to deliver novel intelligent technology innovations using the power of SAP BTP- Management of co-innovation engagements with customers and partners- Design Thinking and prototyping to bring innovative thinking to life

Brisbane

• Day-to-day execution of SAP managed services solution architecture and market unit growth through development of customized SAP managed services offerings• Execute on qualification, negotiation and booking of managed services opportunities• Understand competitive advantage and establish key reasons for customers to leverage cloud deployment models• Execute on new initiatives that drive growth and new sources of demand• Support the development of proposals for investment decisions through due diligence evaluations, managed services solution architecture and other research activities

Canberra, Australia

• Acting Program Manager of Corporate and Business Technology program: - SAP SuccessFactors - SAP Concur - SAP Ariba• Project Manager of SAP SuccessFactors implementation comprising of People Central Hub, Learning Management System, Compensation, Performance & Goals, Succession & Development and SAP Build Workzone, advanced edition.• Plan resource requirements and agree work package commitments from resource managers to provision team members to execute project activities related to ABAP, system integration, functional consulting, data migration, reporting, application controls and security, organisational change management and infrastructure services• Management of program/project finances and reporting for program control group• Establish stakeholder engagement and ongoing stakeholder management• Integration architecture development for custom interfaces between SAP ECC and SAP SuccessFactors

Adelaide, Australia

Technology company developing enterprise applications for Windows Mixed Reality. Strong focus on handsfree augmented reality solutions for Mining, Real Estate and Education verticals. Roles and Responsibilities:• Operations, portfolio management, customer and vendor management• SAP and Windows Mixed Reality solution architecture, development and consulting• Finance, legal, HR/Payroll, sales and marketing execution

Sap Brisbane

Project Management of SAP HANA Enterprise Cloud (HEC) build in QueenslandAustralia.Mobilization of operational services model and definition of associated managementprocesses for SAP HANA Enterprise Cloud delivery.Formulated a strong and efficient relationship between SAP and Hewlett-Packard Enterprise forInfrastructure-as-a-Service activities required under SAP HANA Enterprise Clouddefined roles and responsibilities.Provided management, strategic guidance and technical stewardship to internal SAPBasis and Database teams across multiple locations. Databases include SAP HANA,Oracle, ASE and MaxDB.Delivered a quality and compliant service to Queensland SAP HANA EnterpriseCloud customers with their interests always being treated with the highest priority.Day-to-day governance of 100+ application servers 60+ databases (including 10+SAP HANA appliances). Customers and internal management systems included.Management of operational expenditure and capital expenditure for SAP HANAEnterprise Cloud in Queensland Australia.

Brisbane Area, Australia

Delivery of SAP HR/Payroll (HCM) related projects against scope, quality, budget and timelines using PRINCE2 methodologyCollaborate with business unit leaders, stakeholders and resource team leads to achieve desired outcomes of delivering on time and in full to the SAP production environmentPlan resource requirements and agree commitments from resource managers to provision team members to execute project activities related to ABAP, integration (PI/XI), functional consulting, mass data uploads, reporting, application controls and security and organisational change managementManagement of project finances and project reportingEstablish stakeholder engagement and ongoing stakeholder managementManaging project teams consisting of both onshore and offshore resources

87 Adelaide Terrace, East Perth, Western Australia, 6004

CoE Lead Responsible for governance and coordination of SAP Architecture, Support, Continuous Improvements, Off-shore teams and SAP Project Management Office.Managing SAP Application Solutions team to support the business with SAP services associated with PM, MM, FI, SD, HR/PY, Talent Management, SAP Security, Basis, Programme and Project Management, Business Analysis and 3rd Application Managed Services (AMS) co-ordination. Application Lifecycle Management (ALM) lead with HP Quality Centre, HP Quick Test Professional, CA Wily, Solution Manager 7.1 and BPMon. SAP landscape management, disaster recovery, transport management, capacity planning, system integration consulting for SAP/non-SAP(xApp) ERP systems. Vendor engagement (local and offshore) for product demonstration, supportability analysis and final invoice validation for completed work. Resource planning and allocation across major, minor and BAU SAP activities. Roadmap management for SAP major projects, minor projects, application lifecycle management. Budgeting and financial planning for SAP related expenses for both IT and business. SAP Enhancement Pack 5 sponsor and resource scheduling. Management SAP test strategy focused on continuous improvement of unit/SIT/UAT scripts and automation of scripts for regression testing.Member of SAP mobility committee for R&D on mobile platform, device management, mobile strategy and product assessment.Achievements of FMG SAP Team certified as an official SAP Centre of Expertise.

Perth, Australia

Providing 2nd and 3rd level support of FMG’s ERP infrastructure.Business Process Expert (BPE) for SAP Business Workflow/Delegation of Authority.SAP technical specialist and functional consultant for ERP modules including:SAP Business WorkflowSAP BasisSAP Performance and OptimisationSAP Solution ArchitectureSAP Enterprise ArchitectureBusiness Intelligence project work including:Report development of companywide SAP PM Key Performance Indicator documents including weekly performance of main work centres.Cost Centre ownership reports manipulating central HR tables and joining with both financial information and project systems data producing real-time cost centre hierarchy, HR positions and approval levels.Primary contact for SAP printing systems software at FMG, providing technical support and administration access on SEAL server.Administration and data volume management of all SAP PRD/UAT/DEV servers.Gate-keeper for change and transport management across SAP environments including approval of change and incident management business processes and key party involved in roll-out of business change request share point application.SAP Solution Manger steering, maintenance and development consultant.SAP ALM implementation technical lead.SAP cross-component training and on-site MM/FI/Workflow business analysis at mining sites and exploration camps at Cloudbreak, Christmas Creek, Solomon projects and Eliwana exploration camp.Manager of SAP Standard Operating Procedures (SOP) and system health documents for SAP content development and version management at FMG.Test script creation for SAP change requests related to MM and SAP Workflow.Fire-Fighter user on SAP ERP system catering for detailed incident analysis and problem simulation and program debugging.

The Customhouse, 1 Hinemoa Street, Harbour Quays, Po Box 2218, Wellington 6140

Management of PeopleSoft 7.5 PRD system while upgrading to PeopleSoft 9.0.Working as both a functional and technical consultant NZCS Business Information Systems. Providing support to all users within NZCS nationwide for PeopleSoft 7.5. ORACLE User Productivity Kit developer for training all relevant NZSC employees in AR/AP/Billing/AM/GL/Banking directly from UAT testing. Microsoft Office skills were essential, especially complex Excel usage. Process scheduling. Daily Reconciliation of major business units. Manage month end processing. Weekly reporting for management accountants and CFO. Monthly GL closure/depreciation/asset creation and retirement/AR and AP ledger balancing and broker credit violations. Statement Generation and Direct Debit Management (Broker, Deferred & Goods Cost Recovery). Systems Administrator for PeopleSoft 7.5, PeopleSoft 9.0 and Deskbank (Online Banking Software provided by Westpac bank). User profile comparison and verification for upgrade. Planning and co-ordinating post-go-live training activities. Approval and UAT testing of functional training documents for all users

Providing product support via SAP Customer Service and Support system for Supplier Relationship Management (SRM), Materials Management (MM) and Catalogue Content Management (CCM) and occasionally Master Data Management (MDM) and Enterprise Portal (EP). Providing customers with expert advice on upgrading, integrating and maintaining SAP solutions. Logging onto customer’s live production systems to troubleshoot, debug and repair reported inconsistencies. Prioritising support based on work priority and service level agreements (SLAs). Global workload manager, Shift Officer, Global Dispatcher, SRM210 Course Trainer, SAP Community Network Moderator, Updating Internal SAP-Wiki content. Travelling to SAP’s newest support centre in Brazil and training a new team of six people on providing SAP product support and SRM technical support. Commercial use of other SAP modules: Customer Relationship Management (CRM), Enterprise Portal (EP) and Human Resources (HR) systems. Discussing business process efficiency and alternative solutions with customers to help avoid future problems concerning reported tickets. Specialising in SAP business workflow, purchasing and document flow techniques in Supplier Relationship Management and Materials Management.