Jonathan Willcott Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

Managing rehabilitation at six urban inpatient units across two sites, leading an interprofessional teams dedicated to enhancing healthcare delivery through evidence-based practices and high standards. My role focuses on supporting clinical teams in providing exceptional, patient-centered care, while driving quality improvement initiatives that align with our shared vision, mission, and values.As part of the leadership team, I promote an integrated, holistic approach to patient and family-centered care and health promotion. I serve a diverse population across three key business streams: post-acute rehabilitation, alternate level of care, and long-term care, contributing to Carewest’s reputation as Calgary’s leading provider of short-term adult inpatient physical rehabilitation services.Key Responsibilities:- Leading multidisciplinary teams to deliver exceptional care.- Implementing and evaluating quality improvement initiatives.- Mentoring and guiding staff development.- Coordinating policy updates and overseeing program development.- Applying evidence-based practices in all aspects of care delivery.- Extensive experience with Netcare, Connect Care, and healthcare systems integration.- Demonstrated excellence in strategic planning, project management, quality improvement, and data analysis.- Strong interpersonal, written, verbal, and teaching skills, fostering team collaboration and continuous improvement.

Grande Cache Community Health Complex, Alberta, Canada

Overseeing the emergency department, medicine unit, designated supported living levels three and four, and long-term care, I am responsible for planning, delivering, and evaluating acute and senior healthcare services. I direct health services at the community hospital and living facilities, strategically allocating resources to align with Alberta Health Services' mission, vision, and goals.Key Business Development Responsibilities and Achievements:Strategic Financial Management: Leading the allocation of financial resources to address staffing gaps, creating new healthcare aide positions and RN roles for internationally educated nurses. Implementing permanent and temporary employment opportunities for domestic internationally educated nurses, fostering talent development and reinforcing diversity and inclusion. These initiatives improved patient care, reduced workplace hazards, and enhanced efficiency.Operational Leadership: Expanding healthcare aide roles to resolve understaffing issues, boosting operational efficiency across departments. Collaborating with physicians and patient flow coordinators to optimize service delivery and reduce bottlenecks.Community Engagement: Leading initiatives with the Grande Cache Hospital Foundation to secure funding for critical equipment, enhancing patient care and staff satisfaction. Building and leveraging community partnerships to achieve tangible organizational benefits.Workforce Development: Managing recruitment and Emergency Disaster Management teams, ensuring preparedness and compliance with Long-Term Care Health Standards.Budget Planning: Playeing a key role in budget planning, ensuring the sustainability and effectiveness of healthcare services.Skills: Business Development, Strategic Planning, Resource Optimization, Workforce Development, Budget Management, Compliance, Diversity and Inclusion, Community Partnership Development, Operational Efficiency, Patient and Family Advocacy.

Whispering Pines Lodge - Grande Cache, Alberta, Canada

Risk & Safety Management: Led initiatives to reduce risks and improve staff well-being, experience applicable to maintaining safety and reducing risks in the OR environment.Policy Implementation: Directed the implementation of health and safety policies, ensuring compliance with regulations—skills transferable to managing rigorous safety protocols.Program Development: Designed wellness programs and collaborated on return-to-work plans, relevant for managing staff well-being and retention in high-pressure settings.Leadership & Team Development: Managed and mentored healthcare teams, fostering a culture of collaboration and support.• Emergency Preparedness: Developed and implemented emergency preparedness plans, including crisis readiness, critical for ensuring operational continuity.Strategic Resource Planning: Played a key role in resource allocation and planning, aligning healthcare services with priorities.

Rockyview General Hospital - Calgary, Alberta, Canada

Served as Connect Care Super User and Acting Team Lead for Medicine & Therapy Assistant Teams. As an Acute Care Clinician, collaborated extensively with Therapy Assistants, Occupational Therapists, Speech Language Pathologists, Nurses, Pharmacists, Dieticians, and Physicians across Inpatient Medicine, Surgery, Mental Health, ICU, and CCU.Strategic Leadership: • Led the integration of advanced surgical and rehabilitation techniques, including direct anterior approach hip arthroplasty, open reduction internal fixation, and urology surgery, significantly enhancing patient outcomes. • Oversaw comprehensive rehabilitation programs, including Amputee, Stroke, and Geriatric Rehab, driving improved recovery processes. • Supervised and mentored student physiotherapists through a structured six-week program, ensuring the development of future professionals.Operational Excellence: • Managed daily clinical operations, fostering seamless collaboration among multidisciplinary teams to deliver high-quality, patient-centered care. • Implemented continuous improvement initiatives, optimizing treatment protocols through data-driven insights and patient feedback.Expertise & Collaboration: • Demonstrated expertise in acute care settings, tailoring treatment plans to meet complex patient needs and regulatory standards. • Built strong partnerships with a wide range of healthcare professionals to ensure integrated and effective care delivery.

High River General Hospital, Alberta, Canada

Led Rehabilitation Services as Site Lead, overseeing operational activities across outpatient and inpatient departments, including Physiotherapy, Occupational Therapy, Speech Language Pathology, Respiratory Therapy, and Therapy Assistants.Strategic Leadership:Directed department service planning and execution, aligning resources and staff to meet patient care needs effectively.Led recruitment and performance management initiatives, ensuring a high-performing and engaged workforce.Established and maintained professional practice standards, driving excellence in care delivery.Operational Excellence:Managed daily operations across diverse rehabilitation services, ensuring seamless coordination and optimal patient outcomes.Led health and safety practices, fostering a safe and compliant work environment.Supervised student physiotherapists in a six-week program, ensuring the development of future healthcare professionals.Expertise & Specialized Care:Delivered expert care in complex cases including Polytrauma, Periprosthetic and Compression Fractures, Pulmonary Rehab, Subacute care, and Alternative Level of Care (ALC) management.Collaborated with multidisciplinary teams to ensure comprehensive, patient-centered care across all rehabilitation services.

Hinton Healthcare Centre, Alberta, Canada

Neuromusculoskeletal Outpatients, Acute Medicine & Surgery, Home Care.

Fort Mcmurray, Ab

I established ProvectusPhysio, a mobile physiotherapy service in Fort McMurray, Alberta, with a clear vision: to deliver patient-centered, high-quality healthcare directly to clients' doors. Leveraging my entrepreneurial mindset, I developed a comprehensive business plan that identified key market opportunities and addressed the demand for accessible, personalized physiotherapy services in the region.As the driving force behind ProvectusPhysio, I successfully secured a diverse client base, fostering long-term relationships through strategic marketing and exceptional service delivery. My leadership in business development was instrumental in positioning the practice as a trusted provider in the community, consistently achieving growth in both client numbers and revenue.In addition to overseeing daily operations, I focused on creating SMART goals and tailored treatment plans that aligned with each patient’s unique needs. These plans emphasized optimizing physical function, enhancing mobility, and improving quality of life while reducing and eliminating pain. A critical aspect of the practice was patient and family education, empowering clients with the knowledge to self-manage their health and wellness, which not only enhanced patient outcomes but also contributed to the practice's reputation for excellence.My ability to identify and capitalize on business opportunities, coupled with my hands-on experience in managing and growing a healthcare practice, positions me as a strong candidate for executive leadership roles. I am committed to driving organizational success through innovative strategies, operational excellence, and a deep commitment to client satisfaction.

Northern Lights Regional Health Centre - Fort Mcmurray, Ab

Team Lead

Nothern Lights Regional Health Centre - Fort Mcmurray, Alberta, Canada

Master Of Science In Physiotherapy, Rehabilitation Science

Bachelor Of Physical Education